Job Opening: Administrative Coordinator

3 days ago

Cork, Cork, Ireland beBeeAdministrative Full time €35,000 - €45,000
Administrative Support RoleAbout the Position

We are seeking a highly organised and skilled administrative professional to join our End User Compute team.

Key Responsibilities
  • Manage appointments for the installation of new desktops and laptops across multiple client sites.
  • Coordinate and schedule repair visits for faulty or damaged devices.
  • Liaise with client contacts to confirm access, availability, and any site-specific requirements.
  • Communicate daily schedules and updates to field engineers and technicians.
  • Maintain accurate records of appointments, site visits, and service requests.
  • Track device deliveries and ensure timely follow-up with logistics and engineering teams.
  • Respond promptly to queries from both internal and external stakeholders.
  • Provide administrative support to the operations and service delivery teams as required.
  • Update internal systems and databases with relevant information on appointments, outcomes, and customer feedback.
  • Assist with reporting and documentation as needed.
Requirements
  • Proven experience in an administrative or scheduling/coordinating role.
  • Excellent organisational skills with strong attention to detail.
  • Strong communication and interpersonal skills (both written and verbal).
  • Proficient in Microsoft Office applications, especially Outlook, Excel, and Teams.
  • Ability to multitask, prioritise workload, and work under pressure.
  • Professional and courteous manner, with a customer-focused attitude.
  • Previous experience in an IT or technical services environment.
  • Familiarity with scheduling, or ticketing systems (e.g., ServiceNow, Ivanti, Salesforce, etc.).
  • Self-motivated with an aptitude for customer service coordination & administration.
Our Team

Our organisation is a leading provider of end-to-end ICT solutions and managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships and a nationwide network of dedicated professionals ready to meet your ICT needs.

We value diversity and are an equal opportunity employer. We do not discriminate based on age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

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