
Senior Operations Coordinator
1 week ago
This is a highly organized and proactive position that supports the smooth functioning of day-to-day operations. The ideal candidate will excel in a fast-paced environment, demonstrating adaptability and commitment to operational excellence.
Main Responsibilities- Arrange travel arrangements for field personnel in a timely manner, effectively communicating with them and their managers.
- Demonstrate adaptability when arranging travel, which could be required at short notice.
- Serve as the point of contact for queries on travel, project briefings, operations processes, and procedures for assigned projects.
- Establish good working relations with customers, field engineers, and operations managers.
- Assist with maintaining the personnel tracker and job schedule.
- Maintain databases and systems, including end user files, travel logs, customer files, feedback forms, and timesheets.
- Adhere to internal processes and control systems, continually striving to improve operational systems and processes.
- Process and obtain approval for travel invoices, expenses, and timesheets for development of invoicing packs to be handed over to Finance.
- Work closely with internal administration departments when necessary.
- Record travel arrangements on travel logs and other databases.
- Develop and expand job briefings using feedback information and other sources of knowledge.
- Add job briefings to the database to record briefings sent out.
- Track and manage passport renewals.
- Assist with visa processing for assigned engineers and projects.
- Maintain visa records and update the visa database.
- Collaborate with visa service providers, consultants, government agencies, customer agencies, and embassies.
- Prepare TMS reports for invoicing packs and correlate to job numbers.
- Third-level qualification or equivalent experience.
- A self-motivated individual who can take ownership and use initiative to make sound judgments and decisions autonomously.
- Highly organized with excellent time management skills and the ability to handle multiple tasks without compromising quality.
- Excellent interpersonal and communication skills (verbal and written), dedicated to providing high-quality service.
- Record of high achievement and delivery.
- Proficiency in Microsoft Office suite.
- Candidate must have the right to work in Ireland at the time of application.
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