
Operations Coordinator
2 days ago
The role of an Operations Coordinator is a highly organized and proactive position that supports the smooth and efficient functioning of day-to-day operations.
Main Duties and Responsibilities:
- Coordinate travel arrangements for field personnel, ensuring timely and effective execution.
- Collaborate closely with field personnel and managers to arrange and communicate travel plans.
- Demonstrate adaptability when arranging travel, which may be required at short notice.
- Serve as the primary point of contact for queries on travel, project briefings, operations processes, and procedures.
- Build and maintain good working relationships with customers, field engineers, and operations managers.
- Assist in maintaining the personnel tracker and job schedule.
- Ensure the accuracy and integrity of operations databases and systems, including the end user file, travel log, customer file, feedback forms, and timesheets.
- Maintain adherence to internal processes and control systems, continuously seeking improvements to operational systems and processes.
- Process and obtain approval for travel invoices, expenses, and timesheets for invoicing purposes.
- Collaborate with internal departments (Finance, HR, QHSE, Training) as needed.
- Record all travel arrangements on the travel log and other relevant databases and systems.
- Expand and develop job briefings using feedback information, pre-briefing details, and other sources of knowledge.
- Add job briefings to the database to record sent briefings.
- Manage passport renewals and assist with visa processing for assigned engineers and projects.
- Maintain accurate records of visas and update the visa database.
- Interface with visa service providers, consultants, government agencies, customer agencies, and embassies.
- Prepare TMS reports for invoicing purposes and correlate them to job numbers.
Key Experience & Qualifications:
- Degree or equivalent experience.
- A self-motivated individual who can take ownership and use initiative to make informed decisions.
- Highly organized with excellent time management skills and the ability to handle multiple tasks without compromising quality.
- Excellent interpersonal and communication skills, committed to delivering exceptional service.
- A record of high achievement and delivery.
- Proficiency in Microsoft Office suite.
- The ability to work in Ireland at the time of application.
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