Operations Administrator

5 days ago


Dublin, Dublin City, Ireland Orion Electrotech Full time
Job Opportunity

We are looking for a highly motivated Service Operations Coordinator to support our maintenance operations in Dublin.

About the Role:

  • This is a full-time position working Monday-Friday, 8:30 AM-5:00 PM.
  • You will be responsible for supporting customers with their commercial vehicle maintenance needs.

Your Key Responsibilities:

  1. Act as the first point of contact for customers scheduling service appointments.
  2. Manage service scheduling for both planned maintenance and emergency repairs.
  3. Document all customer interactions accurately in our systems.
  4. Coordinate with technicians to optimize service delivery.
  5. Identify opportunities to improve customer experience.

What We're Looking For:

  • Previous experience in service administration in automotive, HGV, PSV garages, tyre centres or transport maintenance facilities.
  • Familiarity with scheduling maintenance and repair work.
  • Experience handling customer inquiries about technical services.
  • Understanding of parts ordering and service documentation.
  • Knowledge of workshop operations and maintenance procedures.

Requirements:

  • High school diploma or equivalent.
  • Relevant work experience in a service administration role.


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