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Presales Technical Advisor
1 week ago
Job Description:
EOS IT Solutions is seeking an experienced Presales Solutions Architect to join our team. As a key member of our presales team, you will play a vital role in shaping our clients' technological futures. Your primary responsibility will be to engage with client teams to understand business and technical requirements, developing and proposing innovative solutions that align with the client's operational needs.
Your Key Responsibilities:
- Engage with client teams to understand business and technical requirements.
- Develop and propose innovative solutions that align with the client's operational needs, focusing on networking, server technology, supply chain, procurement, and business intelligence.
- Work closely with internal teams, including sales, operations, and service delivery managers, to design and implement solutions that are deliverable.
- Lead the SOW process by creating clear, structured documentation that defines deliverables, SLAs, and KPIs for the client.
- Support the sales team in designing and presenting tailored solutions, ensuring alignment with the client's business cycles, budgetary processes, and procurement strategies.
- Facilitate seamless handovers of solutions from presales to operational teams, ensuring execution from day one.
- Contribute to large-scale projects involving cloud hardware placement, network engineering, and physical global delivery.
- Engage in customer meetings (70%) and internal strategy meetings (30%) to drive project success.
- Maintain strong relationships with client stakeholders while ensuring EOS IT Solutions can meet expectations and performance standards.
Requirements:
- Demonstrate strong understanding of some or all of the following technologies: Software defined architecture (SD-WAN, SD-LAN), Data centre technologies (ACI, VMware, VDI, etc.), Security solutions (NGFW, ZTN, SASE), and knowledge of Cloud solutions (AWS, AZURE, GCP, etc.)
- Familiarity with major networking vendors, e.g., Cisco, Juniper, Arista, HPE-Aruba, Palo Alto Networks, etc.
- Adept at using initiative, discretion, and judgment to apply technical solutions to complex sales opportunities.
- Ability to translate design requirements into BOMs and partner with procurement to generate quotes.
- Experience of customer interactions with technical staff.
- Knowledge of sales cycle.
- Impactful verbal and written communication and good presentation skills.
- Great relationship-building skills, tenacity, resilience.
- Ability to work independently and remotely as well as with your team to accomplish objectives.
- Good understanding of the market space and offerings.
- Previous experience working for a VAR is ideal.
