Operational Excellence Manager

3 days ago

Galway, Galway, Ireland beBeeexcellence Full time €70,000 - €120,000
Job Title: Operational Excellence Manager

We are seeking an exceptional Operational Excellence Manager to oversee the delivery of high-quality foodservice, operational efficiency, and full compliance with relevant standards at a prestigious pharmaceutical site.

Key Responsibilities:
  • Operational Oversight: Ensure consistent, high-quality delivery across catering and hospitality services.
  • Compliance and Risk Management: Guarantee full compliance with Compass policies, health & safety regulations, and food hygiene standards.
  • Financial Performance: Drive financial performance through accurate budgeting, forecasting, and profit & loss (P&L) management.
  • Cost Control: Effectively control costs, including labour, food, waste, agency usage, and overheads.
  • Staffing and Development: Develop and manage staffing plans aligned with business needs and budgetary constraints. Lead, coach, and develop the team, supporting performance, training, and career progression.
  • Team Culture and Engagement: Foster a positive team culture that encourages collaboration, accountability, and engagement.
  • Client Relationships: Build strong client relationships through regular communication, reporting, and strategic partnership. Ensure exceptional customer service, proactively resolving issues and exceeding client expectations.
  • Innovation and Improvement: Promote innovation in food offering, service design, and customer experience. Lead and support change initiatives, including new service rollouts and continuous improvement projects.
  • Brand Ambassador: Act as a Compass brand ambassador, representing company values and standards at all times.

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