Electrical Support Expert

1 week ago

Dublin, Dublin City, Ireland beBeeTechnical Full time €40,000 - €50,000
Job Description:

We are seeking a highly skilled Tech Support Specialist to join our dynamic team. As a key member of our sales and customer service teams, you will play a pivotal role in cultivating exceptional customer relationships by delivering unparalleled, in-depth product support.

The ideal candidate will have expertise in electrical components, excellent customer service skills, and the ability to work effectively with internal and external stakeholders. You will contribute to a seamless customer experience by comprehensively understanding and addressing our clients' needs.

Key responsibilities include:

  • Providing tailored solutions to customers through comprehensive product knowledge and technical expertise.
  • Collaborating seamlessly with internal and external stakeholders to deliver exceptional customer service.
  • Working closely with our Sales and Customer Service teams to ensure a seamless customer experience.
Required Skills and Qualifications:

We're looking for someone with:

  • Work experience in an area relating to electrical engineering (desirable but not essential).
  • Proficient computer skills, specifically with Microsoft applications.
  • Strong communication skills, both written and verbal.
  • Self-motivation while able to collaborate effectively with colleagues.
Benefits:

We offer:

  • Company bonus up to 15% on target earnings gross salary paid quarterly.
  • Generous annual leave entitlement.
  • Hybrid working arrangement working 2 days in office and 3 days from home.
  • Company pension scheme.
  • Company health insurance scheme.
  • Family friendly leave policies.
  • Cycle to work scheme.
  • Electric car charging station onsite.
  • Access to Employee Assistance Programme.
  • Educational support opportunities.
  • Complimentary leave for staff celebrations.
Our Culture:

We pride ourselves on fostering a vibrant and dynamic work environment that seamlessly blends fun and inclusivity. We believe that a workplace should be more than just a professional setting; it should be a community where every individual feels valued and respected. Our inclusive culture is not just a policy; it's a way of life.

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