
Help Deliver Exceptional Customer Experiences
6 days ago
We are dedicated to delivering exceptional customer experiences and driving business success.
About the RoleAs a Customer Assistant, you will be at the forefront of our commitment to customers. Your primary responsibility will be to provide top-notch service, ensuring every interaction is memorable and positive.
- You will be the face of our brand, representing our values and standards in everything you do.
- Your role will involve building strong relationships with customers, understanding their needs, and providing tailored solutions.
- You will work closely with your team to maintain a seamless shopping experience, guaranteeing products are available and services are provided efficiently.
- Care and attention to detail are essential when handling products, ensuring they reach customers in optimal condition.
- A spotless shop floor and back areas are crucial to maintaining a positive environment for customers and staff alike.
To excel in this role, you will need:
- To possess excellent communication skills, actively listening and responding to customer queries.
- Be proactive in seeking opportunities to enhance customer satisfaction, ensuring a positive experience at all times.
- Prioritize tasks effectively, focusing on what matters most to our customers.
- Show adaptability and resilience in the face of changing demands, remaining flexible and responsive to our customers' needs.
We offer a competitive compensation package, a bonus scheme, a virtual GP service, an employee assistance program, colleague clubcard benefits, life assurance, a pension scheme, a save as you earn scheme, paid family leave, bike-to-work incentives, long-service awards, and a commuter scheme to support your well-being and career growth.
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