Customer Service Representative

2 weeks ago


Dublin, Dublin City, Ireland beBeeCustomerService Full time
Job Overview

We are seeking an experienced Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Receive and process customer orders in a timely and efficient manner
  • Communicate with customers via phone, email, or other communication channels to resolve any queries or concerns
  • Provide detailed information about our products and services to customers
  • Maintain accurate records of customer interactions and transactions
  • Work closely with the sales team to identify opportunities to upsell and cross-sell products
Requirements:
  • Degree in Business Administration or related field
  • Minimum 1 year experience in customer-facing role
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Proficient in CRM software and Microsoft Office Suite
Benefits:

We offer a competitive salary package, comprehensive benefits, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application.



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