Clearance Operations Specialist

1 week ago

Dublin, Dublin City, Ireland beBeeCustoms Full time €40,000 - €60,000

Job Overview:

The role of a Customs Clearance Specialist is pivotal in ensuring the seamless import and export of goods, adhering to Irish customs regulations and company procedures.

Responsibilities:

  • To ensure accurate and timely customs entries in compliance with Irish customs regulations and client SOPs.
  • Coordinate customs clearance documentation for clients, resolving queries or issues efficiently.
  • Conduct thorough due diligence checks, escalating processes as needed, maintaining high standards of quality and customer satisfaction.
  • Collaborate with the operational team to guarantee accurate information is available at all times.
  • Maintain effective communication with customs authorities on a daily basis, resolving queries or concerns promptly.
  • Focus on key account customers, delivering exceptional service and meeting their needs promptly.
  • Ensure accurate calculation and collection of Duty/VAT, following relevant regulations and procedures.
  • Follow up on any queries or refunds, resolving them promptly and efficiently.
  • Resolve queries, issues, and delays, proposing solutions to continuously improve clients' experience.
  • Maintain data quality on our Supply Chain Visibility platform, ensuring accurate information is presented to customers.
  • Stay up-to-date on the latest customs regulations updates and changes, applying this knowledge to enhance performance and compliance.

Requirements:

  • A minimum of 2 years' experience in completing customs entries in a freight forwarding environment is essential.
  • Experience with customs software, such as Thyme IT, is highly desirable.
  • Experience with DAFM requirements is an advantage.
  • Excellent knowledge of Irish customs procedures and systems is required.
  • Quick and accurate data entry skills are essential.
  • Strong organisational skills with excellent communication skills are necessary for effective stakeholder management.
  • Ability to work in a fast-paced environment, meeting deadlines and prioritising tasks efficiently.
  • Proficiency in MS Word and Excel is required.

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