
Luxury Hotel Operations Manager
1 week ago
Job Opportunity
The Night Manager role is pivotal in ensuring the seamless operation of our establishment. As a seasoned hospitality professional, you will oversee daily activities, collaborate with department heads, and uphold high service standards.
- Monitor daily operations, guaranteeing adequate staffing and organization to meet business demands.
- Foster exceptional guest experiences, providing personalized attention and anticipating their needs.
- Liaise with senior management, addressing any issues or concerns that may arise.
- Maintain awareness of health and safety protocols, ensuring compliance throughout the hotel.
- Lead by example, demonstrating a friendly and outgoing demeanor, and exceeding guest expectations whenever possible.
Essential Skills and Qualifications
- Previous experience in a similar role within a luxury hospitality environment.
- Strong communication skills, with a focus on guest interaction.
- Attention to detail, with an emphasis on quality control.
- Leadership and people management skills, with the ability to handle demanding situations effectively.
- A friendly and outgoing personality, with enthusiasm and adaptability.
Benefits Package
- Professional training and development opportunities.
- Discounted accommodation rates with global partners.
- Annual Staff Appreciation Event and other Employee Recognition Initiatives.
- Discounted rates with local businesses and third-party service providers.
- Heavily subsidized accommodation (subject to availability).
- Free meals on duty.
- Complimentary dry cleaning of work attire.
About Our Establishment
We are an equal opportunities employer, committed to providing a warm welcome to all our guests. Located within a magnificent estate, our hotel offers luxurious amenities, fine dining, and an extensive range of activities.
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