Retail Experience Manager

2 weeks ago

Dublin, Dublin City, Ireland beBeeLeader Full time €40,000 - €60,000

About Paddy Power

We are a company that values people and encourages them to develop their careers. As a Shop Manager, you will set the tone for the shop, creating a fun environment that our customers love to be in.

You will drive yourself and your team to achieve targets while providing full operational support, direction, and guidance to your shop.

Our goal is to give every customer a memorable experience tailored to their needs.

We are constantly exploring new ways to adapt to Retail's evolving online presence. We want people who embrace technology, new betting services, and innovative ways of working.

The ideal candidate is someone who can promote online products within our shops while delivering an exceptional customer journey.

We value managers who take pride in developing their team and training them for the next career step. Our business is people, and as a manager, it's your role to equip your team with the tools to succeed.

We offer great opportunities for managers to grow their careers, providing progression avenues for continuous development.

Key Responsibilities:

  • Understanding the local market by engaging with the community and competitors to better serve customers.
  • Leading from the front with clear guidance and feedback to ensure high team standards.
  • Setting goals for yourself and your team, actively seeking ways to improve shop performance and meet targets.
  • Encouraging open communication and idea-sharing among colleagues to improve efficiency.
  • Ensuring shop compliance with social responsibility commitments and operational procedures, including cash management.
  • Maintaining shop presentation standards by leading by example.

Become Part of Our Team

We're looking for individuals who stay customer-focused by building strong, lasting relationships and creating a fun environment that encourages repeat visits.

This includes educating and guiding your team to deliver excellent face-to-face and over-the-phone customer service, while cross-selling retail and online products.

Join us and grow your career with Flutter

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