EMEA Billing Service Representative

7 days ago


Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

At Notion, we're committed to making software toolmaking ubiquitous. Our company is built on the idea that computers should be powerful tools, but most people can't build or modify the software they use every day.

Since 2016, we've been working together to empower individuals and teams to tailor their software to solve any problem and take on any challenge. Our customers include Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more who are on this journey with us.

We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide. As a billing support specialist, you'll work closely with cross-functional teams to deliver top-tier support to our customers by addressing escalations related to billing and payments, conducting due diligence on inquiries, and triaging complex issues to our engineering and accounting partners.

This role offers the opportunity to sharpen both your analytical and communication skills while interacting with a growing client base, including several Fortune 500 companies. As Notion scales, your contributions will be key in optimizing processes and delivering a seamless customer experience.

About The Role:
  • You will be responsible for providing timely, accurate billing and payment support through channels such as email, Zoom, and Slack.
  • You'll need to troubleshoot and resolve payment discrepancies, processing errors, and technical issues by diagnosing root causes and implementing solutions.
  • Collaborate with finance, regional support teams, user operations, and enablement teams to gather feedback and improve the payment processing experience.

The ideal candidate has strong organizational skills with the ability to manage multiple priorities in a dynamic environment. They also possess excellent written and verbal communication skills with the ability to distill complex technical topics to non-technical audiences.



  • Dublin, Dublin City, Ireland Nitro Full time

    About the RoleWe are seeking a highly motivated and driven Business Development Representative to join our EMEA team. As a Business Development Representative, you will play a pivotal role in managing Marketing Qualified Leads (MQLs), owning the full sales cycle for deals under 20 licenses, and building out high-value opportunities.


  • Dublin, Dublin City, Ireland United Parcel Service of America, Inc. Full time

    Key Responsibilities:This role involves managing billing documents, correcting errors, and ensuring seamless interactions with clients. Strong language skills, customer service expertise, and financial knowledge are required to excel in this position.Manage billing documents and correct errors.Raise the bar for customer service.Support UPS by investigating...


  • Dublin, Dublin City, Ireland Stripe Full time

    Job DescriptionKey ResponsibilitiesOnboarding Sold Custom Contracts: Responsible for onboarding sold custom contracts into our billing systems.Contract Review: Comfortable working with legal contracts and have strong attention to detail.Billing and Collection Processes: Develop and manage scalable billing and collection processes for complex user agreements...


  • Dublin, Dublin City, Ireland MarketStar Full time

    About the Inbound Inside Sales Representative RoleWe are seeking an experienced Inside Sales Representative to represent our Mailchimp client in the EMEA region. As a key member of our sales team, you will be responsible for generating and closing inbound leads that can contribute to the company's growth and success.Your primary focus will be on managing a...


  • Dublin, Dublin City, Ireland Abrivia Full time

    About Abrivia:Abrivia, a global marketing software provider, is seeking a skilled German-speaking Sales Development Representative to join its EMEA sales team. In this role, you will drive sales growth and customer satisfaction by managing inbound leads, converting them into paying customers, and meeting set KPIs and revenue targets.Collaboration with the...

  • Sales Representative EMEA

    39 minutes ago


    Dublin, Dublin City, Ireland Nitro Full time

    At Nitro, we're seeking a highly motivated Sales Representative to join our EMEA team. As a key member of our sales organization, you will be responsible for driving revenue growth and expanding our customer base in the region.About UsWe're a global SaaS leader in digital document workflows, offering a suite of solutions that empower businesses to work...


  • Dublin, Dublin City, Ireland United Parcel Service of America, Inc. Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Dublin, Dublin City, Ireland FRS Recruitment Full time

    Customer Service Representative We are currently seeking a Customer Service Representative to join a dynamic team within the pharmaceutical industry. This role is ideal for someone with strong customer service skills and a keen eye for detail, who thrives in a fast-paced environment. Key Responsibilities: Respond to customer inquiries, providing information...


  • Dublin, Dublin City, Ireland Docusign Full time

    Job SummaryWe're seeking a skilled Market Development Representative (MDR) to join our team in EMEA. As an MDR, you'll be responsible for driving new revenue growth by identifying and pursuing business opportunities within a defined territory. This role requires strong communication and negotiation skills, as well as the ability to work independently and as...


  • Dublin, Dublin City, Ireland David Kennedy Recruitment Full time

    Job DescriptionThe Inside Sales Representative will be responsible for promoting a world-class business marketing tool on the EMEA market. This role will involve creating and closing a pipeline of inbound leads that can contribute to the company's growth and success.The successful candidate will manage an influx of inbound leads from multiple channels,...

  • Billing Manager

    2 days ago


    Dublin, Dublin City, Ireland twentyAI Full time

    twentyAI are supporting a Dublin based Financial Services firm. Reporting to the Finance Director – Head of Revenue & AUM will be an integral part of the team's success. This role offers a unique opportunity to transition from a Fund Administration environment into a more corporate setting, working closely with the Manco team on financial operations, data...


  • Dublin, Dublin City, Ireland Link Personnel Full time

    Job OverviewAs a Billing Specialist at Link Personnel, you will be part of a dynamic team focused on delivering exceptional service to clients. The ideal candidate will have 1-2+ years of experience in a similar role, with a proven track record of managing invoices efficiently and communicating effectively with stakeholders.Manage invoices through the...

  • Junior Billing

    4 weeks ago


    Dublin, Dublin City, Ireland CSL DualCom Limited Full time

    An opportunity has arisen to join our Billings Team.Croxley | HybridWho Are CSL?• We are a leading international IoT service provider specialising in sectors including Fire, Security, Telecare, Critical National Infrastructure, Retail and Water Utilities.• We are a rapidly growing, private equity-backed company with operations in multiple countries,...


  • Dublin, Dublin City, Ireland Truly Dental Full time

    We're looking for a dedicated and customer-focused professional to join our team as a Patient Service Representative. As a key member of our front desk staff, you'll play a critical role in delivering exceptional patient care and service.You'll work closely with our dental team to ensure seamless communication and coordination. Familiarity with EXACT...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Key ResponsibilitiesAs a Wholesale & Roaming Manager, you will be responsible for:Managing existing MNO partnerships across the EMEA regionExecuting new partner acquisitions and launchesCoordinating partner MNO contracts and setupManaging billing and reconciliation processesLiaising with technical teams to implement service improvementsFacilitating three-way...

  • Billing Specialist

    4 weeks ago


    Dublin, Dublin City, Ireland Link Personnel Full time

    Our Client is a top corporate based in Dublin 2. They require a Billing Specialist to join their growing team. The role offers a busy working environment, hybrid working, excellent pay and top class benefits, as well as the opportunity to increase salary with service.Salary: €43kBenefits: Bonus, Hybrid working (2 days at home), Pension, Healthcare, Gym,...

  • Billing Specialist

    2 weeks ago


    Dublin, Dublin City, Ireland Valicor Full time

    Billing SpecialistValicor is looking for a Billing Specialist to work onsite in our Detroit Facility.Responsibilities:Accurately create invoices based on customer contracts and plant data.Respond to customer invoice inquiries in a timely fashion.Ensure accurate data is being entered by the Plant for services provided.Assist in setting up new customer...


  • Dublin, Dublin City, Ireland The Hustle Full time

    **About the Role**The Hustle is seeking an experienced Billing and Subscription Expert to join our team. As a key member of our leadership, you will oversee several teams, including Payments, Subscriptions, Self-Service Billing, Invoicing & Credits, Transactions Experience, Billing Communications, and internal quote-to-cash software.Your primary...


  • Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

    Business Development Representative, EMEADublin, IrelandAbout Us:We're on a mission to make it possible for every person, team, and company to tailor their software to solve any problem and take on any challenge. At Notion, we want to change this with focus, design, and craft.We've been working on this together since 2016, and have customers like Nike,...


  • Dublin, Dublin City, Ireland Docusign, Inc. Full time

    As a Business Development Representative for EMEA, you will play a crucial role in expanding our presence in the region.Job Description:Your primary responsibility will be to identify and generate new business opportunities within a defined territory. This includes managing outbound prospect calls, educating potential customers on our solutions, and gaining...