
Technical Support Specialist
1 week ago
We are seeking an IT professional to join our team in North County Dublin. This full-time role is perfect for someone looking to grow their IT career while working in a dynamic operational environment.
The RoleYou will provide on-site and remote technical support, ensuring minimal downtime across key systems and infrastructure. Key responsibilities include:
- Supporting approximately 150 users via helpdesk and face-to-face assistance
- Managing IT assets, onboarding/offboarding, and device setup
- Troubleshooting hardware/software issues, including Windows, Office, VOIP, and warehouse devices
- Assisting with deployments, upgrades, and technical projects
- Maintaining compliance with IT security policies and company guidelines
- A strong interest in IT with good problem-solving skills
- Knowledge of Windows OS, Active Directory, and Office
- Experience with hardware troubleshooting and technical support desk systems
- IT certifications (CompTIA A+, ITIL) desirable
- Career progression opportunities
- Competitive remuneration package
- 25 days annual leave
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