
Business Growth Strategist
4 days ago
Malwarebytes empowers people and organizations to thrive by protecting them from threats.
This role plays a critical part in our Global Sales Operations organization, located in Cork, Ireland. You will be reporting directly to the Director of Sales Operations.
As a trusted advisor, you will work closely with ThreatDown VAR, Distribution, and MSP sales teams to drive strategic account planning, distribution order processing, and other key growth initiatives.
Our ideal candidate will liaise with Channel business partner teams to ensure a seamless quote-to-purchase order experience.
Key Responsibilities:- Lead strategic and tactical initiatives for aligned sales leaders.
- Develop and maintain regular KPI reporting cadences with aligned sales leaders.
- Manage and resolve inbound support tickets in a timely manner and to the satisfaction of the requestor.
- Support sales teams in ensuring compliance in pricing, quoting, and order processes.
- Act as the central contact between Legal, Finance, and Order Management to reduce the burden on sales teams.
- Work directly with Resellers and Distributors to provide guidance on proper order processing guidelines and expectations.
- Identify opportunities to optimize current processes and systems to increase business productivity.
- Participate in cross-functional projects and initiatives that support our Channel mission and create an integrated customer and channel partner experience.
- Assist Deal Desk related tasks for aligned sales leaders.
- Advanced knowledge and experience of Salesforce.com and CPQ.
- Proficiency in Salesforce reporting.
- Detail-oriented problem solver.
- Integrity and intellectual curiosity.
- Self-motivated, takes clear ownership and initiative, and knows when to seek guidance.
- Flexible and able to change priorities quickly, capacity to manage multiple priorities.
- Excellent verbal, presentation, and written communication skills.
- Advanced Microsoft Office skillset.
- Prior experience working on a Deal Desk is beneficial.
This opportunity allows you to contribute to something great while working in a supportive environment that promotes growth, development, and enjoyment.
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