
Administrative Assistant
4 days ago
Job Role Summary:
We are seeking experienced Clerical Officers to join our Patient Services Team.
The ideal candidate will administer patient services efficiently and provide excellent service to patients, staff, and students.
Key Responsibilities:- Patient Registration: Register all patients on the Hospital in-house system Salud, including making appointments and scanning documentation.
- Call Handling: Deal with external calls, answer and follow up on queries, cancel and reschedule appointments, patient discharges, etc.
- Waiting Lists Management: Assign and retrieve patients through our waiting lists.
- Financial Transactions: Process and payment of patients' accounts, including providing necessary information.
- Record Keeping: Maintain, file, audit, and shred paper records.
- Clinical Support: Provide clerical support to clinical facilities.
- Administration: Ensure office administration is provided to clinical staff, senior consultants, undergraduate, and postgraduate students.
- Qualifications: Leaving Certificate Level 5 & ECDL (Proficiency in Microsoft Packages).
- Experience: Minimum 1 year face-to-face customer service experience.
- Skills: Strong administration skills, ability to contribute to and work effectively as a member of a team, possess a high level of accuracy and attention to detail, excellent interpersonal and communication skills.
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