Desktop Infrastructure Specialist

2 days ago


Cork, Cork, Ireland beBeeSupport Full time €40,000 - €55,000
Job Title: Desktop Support Engineer

We are seeking a skilled and dedicated Desktop Support Engineer to join our team. As a key member of our IT support team, you will be responsible for providing technical assistance and resolving hardware and software issues for end-users.


Responsibilities:
  • Provide on-site support for Windows OS, MS Office 365, printers, and mobile devices.
  • Troubleshoot hardware/software issues and manage tickets to resolution.
  • Handle imaging, deployments, device lifecycle (refresh/retrieval), and break/fix tasks.
  • Ensure compliance with security policies and antivirus tools.
  • Occasionally support events, execs, or data center tasks (smart hands).

Requirements:
  • 2+ years of IT support experience.
  • Strong knowledge of Windows OS, Office 365, Active Directory.
  • Basic networking and wireless troubleshooting skills.
  • Great communication and customer service mindset.
  • Physically able to lift equipment and perform hands-on tasks.
  • Open to work in a fast-paced environment.

Benefits:
  • 20 PTO days + holidays
  • Pension & Life Assurance
  • Perkbox discounts
  • Career development support

About the Company:

Our company delivers 24/7 IT support across 200+ clients worldwide. We're ISO-accredited, ITIL-aligned, and customer-obsessed. We prioritize excellence and quality in all that we do.




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