Customer Engagement Manager
1 day ago
About the Role
We are seeking a highly skilled Email and SMS Campaign Specialist to join our team at Klaviyo Inc.
The ideal candidate will have a proven track record of developing and executing successful data-driven marketing campaigns.
The Email and SMS Campaign Specialist will be responsible for designing comprehensive email and SMS marketing campaigns that resonate with target audiences.
The role requires a strong understanding of email and SMS marketing best practices and strategies, as well as the ability to analyze client data to identify opportunities for improved customer engagement and revenue growth.
The successful candidate will have excellent communication and client-facing skills, with the ability to explain complex concepts to non-technical stakeholders.
Key Responsibilities:
- Collaborate with clients to understand their business objectives and marketing goals.
- Analyze client data to identify opportunities for improved customer engagement and revenue growth.
- Develop customized marketing strategies that leverage the capabilities of the Klaviyo platform.
- Design comprehensive email and SMS marketing campaigns that resonate with target audiences.
- Provide expert guidance on best practices for email and SMS marketing, segmentation, and personalization.
- Implement A/B testing and data analysis to refine campaign performance.
- Partner with cross-functional teams to ensure seamless execution of strategies.
- Monitor campaign performance and provide regular performance reports to clients.
- Offer recommendations for optimization and campaign enhancement based on data insights.
- Stay up-to-date with industry trends and emerging technologies to provide innovative solutions.
- Deliver exceptional client experiences through clear communication and effective relationship-building.
Qualifications:
- 7+ years of experience in email marketing, SMS marketing, owned channels, digital marketing or related fields.
- Some brand/client side experience preferred.
- Bachelor's degree or commensurate experience.
- Demonstrated experience with Klaviyo or similar marketing automation platforms.
- Knowledge of Customer Data Platforms (CDPs) and their role in data-driven marketing.
- Proven experience in developing and executing successful data-driven marketing campaigns.
- Strong understanding of email and SMS marketing best practices and strategies.
- Strong communication and client-facing skills, with the ability to explain complex concepts to non-technical stakeholders.
- Analytical mindset with the ability to interpret data and provide actionable insights.
- Strong project management skills to oversee implementations and campaigns from start to finish.
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
- Ability to work collaboratively in cross-functional teams.
- Proven track record of driving successful marketing campaigns and achieving results.
- Proficiency in other languages including German, French and/or Spanish a plus.
-
Customer Engagement Manager
2 days ago
Dublin, Dublin City, Ireland TalentHub | Recruitment Full timeKey ResponsibilitiesThe Head of eCRM will be responsible for:Leveraging automation, analytics, and innovation to craft a data-driven, personalized approach to customer communications and engagement programsDesigning and implementing multi-channel CRM strategies to enhance customer lifecycle management and maximize engagementDeveloping and executing...
-
Customer Engagement Manager
1 day ago
Dublin, Dublin City, Ireland TN Ireland Full timeJob DescriptionWe are seeking a Customer Engagement Manager to join our team at TN Ireland. As a key member of our retail leadership team, you will be responsible for developing and implementing strategies to enhance customer engagement, improve sales performance, and increase employee satisfaction.The ideal candidate will possess a deep understanding of the...
-
Customer Engagement Manager
3 days ago
Dublin, Dublin City, Ireland Xtremepush Full timeAbout XtremepushXtremepush is an Omnichannel Customer Engagement Platform powered by a built-in CDP, headquartered in Ireland with offices in the UK and US. We enable high-velocity companies to build, grow, and retain strong customer relationships through personalised, relevant, and timely communication.In this role, you will work closely with the wider...
-
Customer Engagement Representative
10 hours ago
Dublin, Dublin City, Ireland Crown Automotive Group Part timeWe are seeking a results-driven and customer-focused individual to join our team as a Customer Engagement Representative. As a Customer Engagement Representative, you will be responsible for engaging with customers, scheduling appointments, and ensuring their overall satisfaction with our services.Job DescriptionCrown Automotive Group is a family-owned...
-
Digital Customer Engagement Manager
1 week ago
Dublin, Dublin City, Ireland SAP SE Full timeDigital Customer Engagement Manager - SAP Basis Technical ConsultantAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual...
-
Digital Customer Engagement Manager
3 weeks ago
Dublin, Dublin City, Ireland TN Ireland Full timeDigital Customer Engagement Manager - SAP Basis Technical Consultant, Dublin 24Client:SAPLocation:Dublin 24, IrelandJob Category:OtherEU work permit required:YesJob Reference:55d7419420b2Job Views:12Posted:21.01.2025Expiry Date:07.03.2025Job Description:We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused...
-
Customer Engagement Expert
2 days ago
Dublin, Dublin City, Ireland The People Group Full timeAs a Customer Engagement Expert, you will play a pivotal role in expanding our customer base and enhancing market presence in the FMCG food packaging sector. This role involves leveraging your expertise in telesales, client relationship management, and sales strategy to develop and implement a strategic B2B telesales function.You will be responsible for...
-
Customer Engagement Representative
17 hours ago
Dublin, Dublin City, Ireland Avidity Full time**Career Opportunity**Avidity offers a career opportunity for a Customer Engagement Representative to join our team. The ideal candidate will have excellent communication skills and be able to build strong relationships with customers to drive revenue growth.Key Responsibilities:Engage with customers to understand their needs and preferencesDeliver sales...
-
Customer Engagement Specialist
3 days ago
Dublin, Dublin City, Ireland Informatica Corp. Full timeWe are seeking a highly skilled Customer Engagement Specialist to join our team at Informatica Corp. As an Online Marketing Specialist, you will be responsible for designing and implementing customer-centric online experiences that drive business results. You will work closely with cross-functional teams to develop and execute online marketing strategies,...
-
Customer Engagement Specialist
3 days ago
Dublin, Dublin City, Ireland Sky Full timeWe're looking for a skilled Customer Engagement Specialist to join our team in Dublin. As a Retail Sales Advisor, you'll play a key role in delivering exceptional customer experiences and driving sales growth.About the RoleYou'll be responsible for greeting customers, understanding their needs, and demonstrating our products. With no barriers or doors,...
-
Senior Digital Customer Engagement Manager
3 weeks ago
Dublin, Dublin City, Ireland SAP SE Full timeSenior Digital Customer Engagement Manager - SAP Basis Technical ConsultantAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual...
-
Senior Digital Customer Engagement Manager
3 weeks ago
Dublin, Dublin City, Ireland SAP SE Full timeSenior Digital Customer Engagement Manager - SAP Basis Technical ConsultantAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual...
-
Customer Engagement Specialist
2 days ago
Dublin, Dublin City, Ireland Merantix Full timeAre you passionate about sales and customer engagement? Do you enjoy working in a fast-paced environment with a dynamic team? Look no further than this exciting opportunity as a Digital Sales Representative at Autodesk!In this role, you'll create relationships with customers to identify business opportunities and transact business directly with them. You'll...
-
Senior Digital Customer Engagement Manager
4 days ago
Dublin, Dublin City, Ireland Sap Se Full timeSenior Digital Customer Engagement Manager - SAP Basis Technical ConsultantAt SAP, we enable you to bring out your best.Our company culture is focused on collaboration and a shared passion to help the world run better.We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual...
-
Customer Engagement and Experience Assistant
2 weeks ago
Dublin, Dublin City, Ireland Fields Retail Limited Full timeWe're looking for a sales-focused Customer Engagement & Sales Assistant to maximise sales while delivering exceptional service. You'll engage with customers, follow up on leads, and proactively drive conversions - whether through personalised recommendations, abandoned cart outreach or finance sales support.Alongside sales, you'll handle customer queries,...
-
Customer Engagement Specialist
4 hours ago
Dublin, Dublin City, Ireland The Morgan Hotel Full timeWe are The Morgan Hotel, a leading hotel in Dublin City, and we are seeking a highly skilled Guest Relations Executive to join our team. As a key ambassador of our hotel, you will be responsible for ensuring that every guest has an unforgettable experience.Our ideal candidate will have exceptional communication skills, be proactive and able to work...
-
Customer Engagement Specialist
3 days ago
Dublin, Dublin City, Ireland TN Ireland Part timeAt Maxi Zoo, we are committed to making the life of pets and pet owners simpler, better, and happier. We are currently recruiting for a Customer Engagement Specialist for our Mullingar store.About the Job:You will provide exceptional customer service by offering knowledgeable guidance on products, fostering positive interactions and ensuring customer...
-
Strategic Customer Engagement Director
2 days ago
Dublin, Dublin City, Ireland Novartis Farmacéutica Full timeAbout the RoleAs a Commercial Excellence Lead at Novartis, you will drive initiatives that enhance customer engagement and optimize commercial strategies. This role involves understanding customer potential and motivations, targeting and segmentation, and providing leadership on customer-specific content.The Commercial Excellence Lead oversees the sequencing...
-
Restaurant Operations Manager
17 hours ago
Dublin, Dublin City, Ireland In - Manager Recruitment Full timeOverviewKFC is a dynamic and fast-paced organization that values innovation, excellence, and customer satisfaction. As a Restaurant General Manager, you will be responsible for leading a high-performing team to achieve exceptional results in a competitive market.Salary€40,000 - €45,000 per annumAbout the RoleYou will oversee the daily operations of a KFC...
-
General Management Position
9 hours ago
Dublin, Dublin City, Ireland In - Manager Recruitment Full timeCompany OverviewKFC is a global fast-food chain with a rich history and a commitment to quality, convenience, and customer satisfaction. We operate over 24,000 restaurants in more than 140 countries worldwide.Job DescriptionThis is an exciting opportunity to join our team as a Restaurant General Manager and lead a talented group of professionals in...