Customer Engagement Manager
3 days ago
About Xtremepush
Xtremepush is an Omnichannel Customer Engagement Platform powered by a built-in CDP, headquartered in Ireland with offices in the UK and US. We enable high-velocity companies to build, grow, and retain strong customer relationships through personalised, relevant, and timely communication.
In this role, you will work closely with the wider Product Team, including other Product Managers, UI/UX Designers, and Product Marketers, as well as a highly skilled development team, to deliver valuable, cutting-edge solutions for our users.
Key Responsibilities:
- Market Research and Analysis: Conduct in-depth market research to identify trends, competitor activities, and customer pain points.
- Product Planning and Prioritisation: Work closely with product leadership and the product vision, goals, and strategy, create detailed product requirements documents (PRDs), and prioritise features based on business value and customer impact.
Benefit from working with us
- A diverse and inclusive work environment that values individual differences and perspectives.
- The opportunity to work on challenging projects with experienced professionals who share a passion for innovation.
Your Experience and Qualifications
To succeed in this role, you should have 2+ years experience within an iGaming organisation and a passion for technology and building innovative products. You should also possess excellent analytical and problem-solving skills, good understanding of the product development lifecycle and Agile methodologies, and be able to communicate effectively with both technical and non-technical stakeholders.
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