Customer Success Engagement Lead

4 days ago


Dublin, Dublin City, Ireland Monograph Full time

We're seeking a seasoned professional to manage customer onboarding in our Stripe Accelerate program. As User Onboarding Manager, you'll be responsible for guiding customers through the integration process, from initial engagement to successful implementation.

Key Responsibilities:
  • Collaborate with sales teams to ensure seamless handoffs and accurate implementation offerings.
  • Facilitate internal processes and manage tasks on behalf of users to unblock their progress.
  • Lead end-to-end delivery of onboarding programs, incorporating feedback and metrics for continuous improvement.

This role demands strong analytical and operational skills, as well as experience in customer-facing environments. If you're committed to delivering exceptional results and fostering long-term customer relationships, this opportunity may be right for you.



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