Customer Success Engagement Lead
4 days ago
We're seeking a seasoned professional to manage customer onboarding in our Stripe Accelerate program. As User Onboarding Manager, you'll be responsible for guiding customers through the integration process, from initial engagement to successful implementation.
Key Responsibilities:- Collaborate with sales teams to ensure seamless handoffs and accurate implementation offerings.
- Facilitate internal processes and manage tasks on behalf of users to unblock their progress.
- Lead end-to-end delivery of onboarding programs, incorporating feedback and metrics for continuous improvement.
This role demands strong analytical and operational skills, as well as experience in customer-facing environments. If you're committed to delivering exceptional results and fostering long-term customer relationships, this opportunity may be right for you.
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Customer Success Lead
2 days ago
Dublin, Dublin City, Ireland Tricentis Ireland Limited Full timeWe are seeking a highly skilled Customer Success Lead to join our team at Tricentis Ireland Limited. As a key member of our Customer Success organization, you will be responsible for managing complex customer relationships to drive growth, renewals, and expansion.The ideal candidate will have 6+ years of progressive experience in managing SaaS customers,...
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Team Lead
4 days ago
Dublin, Dublin City, Ireland Datadog Full timeJob SummaryWe are looking for a Team Lead - Customer Success to join our team at Datadog. As a key member of our customer-facing organization, you will be responsible for leading a team of CSMs and driving business value for our customers. The ideal candidate will have a proven track record of success in Customer Success or Account Management, with a deep...
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Customer Success Manager Lead
3 days ago
Dublin, Dublin City, Ireland Asana Full timeCustomer Success Program OverviewAt Asana, our mission is to help teams orchestrate their work, from small projects to strategic initiatives. We believe that by empowering customers to achieve their goals, we can drive adoption and retention across a broader customer base.We're looking for a highly skilled DACH Territory Customer Success Manager to join our...
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Digital Customer Success Lead
6 hours ago
Dublin, Dublin City, Ireland Asana Full timeAt Asana, we're building collaboration software to help every team in the world become more effective in working together and realizing their goals. Our Customer Success team is committed to helping customers adopt Asana as both a technology product and a holistic approach to teamwork. We strive to help all of our customers, across countries, industries, and...
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Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full timeThe RoleAs a key member of our Customer Success team, you will play a crucial role in driving product adoption and usage among our diverse customer base. Your primary responsibility will be to develop and execute digital engagement strategies that enhance user adoption and stickiness in our platform.You will analyze user engagement metrics to identify...
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Customer Success Lead
5 days ago
Dublin, Dublin City, Ireland Salesforce, Inc. Full timeCustomer Success Lead PositionSalesforce is a global leader in customer relationship management, and we are seeking an experienced Customer Success Lead to join our team in Sweden. As a Customer Success Lead, you will be responsible for building and maintaining strong relationships with customers, understanding their business challenges and strategic goals,...
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Data Cloud Customer Success Lead
5 days ago
Dublin, Dublin City, Ireland Salesforce Full timeThe role of the Data Cloud Customer Success Lead is to support the success of Salesforce customers by partnering with internal teams to ensure an exceptional customer experience.In this position, you will collaborate with key stakeholders to drive customer adoption, retention, and success plan engagement. You will help prioritize customer needs, align...
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Customer Success Manager
3 weeks ago
Dublin, Dublin City, Ireland Stripe Full timeAbout Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work...
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Customer Success Strategist
1 day ago
Dublin, Dublin City, Ireland Servicenow Full timeAt ServiceNow, we are looking for a Customer Success Strategist to lead our team of early-career Customer Success Guides. The ideal candidate will have experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.About the RoleThis is an exciting opportunity to drive customer success,...
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Customer Success Manager
3 days ago
Dublin, Dublin City, Ireland Lincoln Recruitment Ltd Full timeOur client, a leading global platform in employer branding and online recruitment, is seeking a Customer Success Manager to join their team on a 1-year contract, with possibility of extension. This role is critical in engaging, retaining, and driving value for a portfolio of mid-market clients across the EMEA region. About the Role The Customer Success...
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Customer Success Manager
2 days ago
Dublin, Dublin City, Ireland Lincoln Recruitment Ltd Full timeOur client, a leading global platform in employer branding and online recruitment, is seeking a Customer Success Manager to join their team on a 1-year contract, with possibility of extension.This role is critical in engaging, retaining, and driving value for a portfolio of mid-market clients across the EMEA region.About the Role The Customer Success Manager...
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AI Customer Success Director
6 days ago
Dublin, Dublin City, Ireland Openai Full timeAbout the Position We are seeking an experienced AI Customer Success Director to lead our EMEA Engagement Management team. As a key member of our organization, you will be responsible for driving the successful deployment and adoption of OpenAI's products across the region. In this role, you will partner with Sales, Solutions Engineering, and Product teams...
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Customer Success Representative
2 weeks ago
Dublin, Dublin City, Ireland SoftCo Group Ltd Full timeIn conjunction with the Customer Success Manager, you will be responsible for developing and maintaining strong relationships with assigned customers to ensure high levels of customer satisfaction. This will include engaging with new and existing customers to ensure a positive customer experience.About SoftCo:SoftCo is a fast-growing global Procure-to-Pay...
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Senior Digital Engagement Lead
4 days ago
Dublin, Dublin City, Ireland SAP SE Full timeWe are seeking a Senior Digital Engagement Lead to drive sales to delivery handover and customer onboarding for SAP Cloud Customers.ResponsibilitiesDevelop and implement strategies to improve customer engagement and retention.Work closely with technical operations team to bridge customer queries and requirements.Ensure regular communication with customers to...
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Customer Success Director
4 days ago
Dublin, Dublin City, Ireland Datadog Full timeJob OverviewThe Customer Success Director at Datadog will lead a team of seasoned professionals responsible for driving business value for our customers. This strategic, revenue-driving function plays a crucial role in ensuring customer satisfaction and growth.Key ResponsibilitiesOwning the commercial success of assigned segments by driving renewals,...
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Customer Success Advocate
4 weeks ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeCustomer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...
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Customer Engagement Advisor
6 hours ago
Dublin, Dublin City, Ireland Vhi Full timeCustomer Engagement Advisor - Branch (Copy of CEA.B)Job Type: Temporary Full-TimeCategory: Retail IntermediaryLocation: Dublin City, County Dublin, IrelandThe Opportunity: Customer Engagement Advisor, DublinA full-time, 12-month temporary vacancy has arisen for the role of Customer Engagement Advisor.The successful candidate will be customer-focused, highly...
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Customer Success Manager
1 day ago
Dublin, Dublin City, Ireland Klaviyo Inc. Full timeThe Customer Success Manager will be part of a high-impact, global, team focused on driving scalable growth, adoption, and retention for Klaviyo's largest customer base through 1:many and 1:1 pooled engagement.With a data-driven prescriptive approach, you'll provide key customers targeted support and leverage your expertise to drive success for customers at...
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Customer Success Team Lead
4 days ago
Dublin, Dublin City, Ireland Intercom Full timeAt Intercom, we're looking for a seasoned professional to lead our EMEA High-Touch Customer Success team. As a Manager of this team, you will be responsible for driving growth by ensuring that our customers achieve their business goals. You will hire and develop a team of world-class Customer Success Managers (CSMs) who deliver unmatched value to our...
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Customer Success Professional
5 days ago
Dublin, Dublin City, Ireland Servicenow Full timeCompany OverviewWe are a global market leader in the cloud-based platform industry, providing innovative AI-enhanced technology to over 8,100 customers worldwide. Our intelligent platform connects people, systems, and processes to empower organizations to work smarter, faster, and better.About This RoleThis is an exciting opportunity to be part of our newly...