Customer Success Lead

We are seeking a highly skilled Customer Success Lead to join our team at Tricentis Ireland Limited. As a key member of our Customer Success organization, you will be responsible for managing complex customer relationships to drive growth, renewals, and expansion.The ideal candidate will have 6+ years of progressive experience in managing SaaS customers,...

Job SummaryWe are looking for a Team Lead - Customer Success to join our team at Datadog. As a key member of our customer-facing organization, you will be responsible for leading a team of CSMs and driving business value for our customers. The ideal candidate will have a proven track record of success in Customer Success or Account Management, with a deep...

About the ClientOur client is a highly collaborative and supportive team that values flexibility and work-life balance. They offer a remote working model, flexible hours, and a 40-hour workweek.Job Requirements2-3 years of experience in a Customer Success, Account Management, Portfolio Management, or similar role within a tech company.Proven ability to...

At Intercom, we're looking for a seasoned professional to lead our EMEA High-Touch Customer Success team. As a Manager of this team, you will be responsible for driving growth by ensuring that our customers achieve their business goals. You will hire and develop a team of world-class Customer Success Managers (CSMs) who deliver unmatched value to our...

TN Ireland seeks a talented Customer Success Team Lead to join their EMEA Customer Experience team on a 9 month contract. As a trusted advisor to the leadership team, you will drive solutions to problems raised by stakeholders and identify new opportunities for growth.Responsibilities:Collaborate with stakeholders across Business Operations, Analytics,...

We are seeking a highly motivated and experienced individual to join our Customer Success team as a Commercial Performance Director. In this role, you will be responsible for driving the commercial success of our French region, including owning the full renewal and expansion cycles for our customers.You will work closely with our CSMs to develop and execute...

We're seeking a seasoned professional to manage customer onboarding in our Stripe Accelerate program. As User Onboarding Manager, you'll be responsible for guiding customers through the integration process, from initial engagement to successful implementation.Key Responsibilities:Collaborate with sales teams to ensure seamless handoffs and accurate...

At Asana, we're building collaboration software to help every team in the world become more effective in working together and realizing their goals. Our Customer Success team is committed to helping customers adopt Asana as both a technology product and a holistic approach to teamwork. We strive to help all of our customers, across countries, industries, and...

At Asana, we're building collaboration software to help every team in the world become more effective in working together and realizing their goals. Our Customer Success team is committed to helping customers adopt Asana as both a technology product and a holistic approach to teamwork. We strive to help all of our customers, across countries, industries, and...

At Asana, we're building collaboration software to help every team in the world become more effective in working together and realizing their goals. Our Customer Success team is committed to helping customers adopt Asana as both a technology product and a holistic approach to teamwork. We strive to help all of our customers, across countries, industries, and...

Customer Success Program OverviewAt Asana, our mission is to help teams orchestrate their work, from small projects to strategic initiatives. We believe that by empowering customers to achieve their goals, we can drive adoption and retention across a broader customer base.We're looking for a highly skilled DACH Territory Customer Success Manager to join our...

The role of the Data Cloud Customer Success Lead is to support the success of Salesforce customers by partnering with internal teams to ensure an exceptional customer experience.In this position, you will collaborate with key stakeholders to drive customer adoption, retention, and success plan engagement. You will help prioritize customer needs, align...

We're dedicated to empowering businesses and individuals to achieve their full potential through cutting-edge software solutions.At Notion, we're committed to building a company culture that values diversity, creativity, and innovation.We believe that by combining passion, expertise, and technology, we can create software that truly makes a difference in...

At ServiceNow, we are looking for a Customer Success Strategist to lead our team of early-career Customer Success Guides. The ideal candidate will have experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.About the RoleThis is an exciting opportunity to drive customer success,...

Manager, Customer SuccessStripe Dublin, IrelandPosted: 12 hours ago | Type: Permanent | Salary: CompetitiveWho we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new...

About the RoleOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly impact health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.We are looking for an experienced, curious, and...

We are seeking a Customer Success Manager to oversee client onboarding, manage key accounts and ensure seamless service delivery. You will act as the primary client contact, driving process improvements and collaborating with internal teams to enhance customer success. Key Responsibilities include: Oversee client onboarding and manage a portfolio of clients....

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...

As a Manager, Customer Success France, you will lead a team of Customer Success Managers (CSMs) who are responsible for driving value for our customers while also owning the commercial relationship. You will hire, develop, and coach high-performing CSMs, ensuring they are empowered to deliver strong customer outcomes and revenue growth.At Datadog, Customer...

As a Manager, Customer Success, you will lead a team of Customer Success Managers (CSMs) who are responsible for driving value for our customers while also owning the commercial relationship. You will hire, develop, and coach high-performing CSMs, ensuring they are empowered to deliver strong customer outcomes and revenue growth.At Datadog, Customer Success...