EMEA Customer Success Manager Lead

5 days ago


Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

We're dedicated to empowering businesses and individuals to achieve their full potential through cutting-edge software solutions.

At Notion, we're committed to building a company culture that values diversity, creativity, and innovation.

We believe that by combining passion, expertise, and technology, we can create software that truly makes a difference in people's lives.

We're seeking a highly skilled Customer Success Manager to lead our EMEA team and drive business growth through strategic partnerships and customer engagement.

This role requires a strong understanding of customer needs, market trends, and competitive landscapes, as well as excellent communication, problem-solving, and leadership skills.

About The Role:

The successful candidate will be responsible for managing a large portfolio of customers in EMEA, providing tailored support, consulting, and training services to ensure customer satisfaction and retention.

Key responsibilities include designing and implementing customer success strategies, collaborating with cross-functional teams to develop and execute sales-assisted motions, and identifying opportunities to upsell and cross-sell Notion products.

The candidate will also serve as a subject matter expert, providing thought leadership and insights to inform product development and business strategy.


  • Drive business growth through strategic partnerships and customer engagement.
  • Develop and implement customer success strategies to improve customer satisfaction and retention.
  • Collaborate with cross-functional teams to develop and execute sales-assisted motions.
  • Identify opportunities to upsell and cross-sell Notion products.
  • Serve as a subject matter expert, providing thought leadership and insights to inform product development and business strategy.


  • Dublin, Dublin City, Ireland Rippling Full time

    Rippling is a leading provider of workforce management solutions, dedicated to empowering businesses to achieve operational excellence. We are seeking a talented and experienced Technical Account Manager to join our Global TAM team in EMEA, playing a critical role in driving customer success and growth across the region.About the Opportunity:In this role,...

  • Customer Success Lead

    22 hours ago


    Dublin, Dublin City, Ireland Monograph Full time

    We are seeking a highly skilled Customer Success Lead to join our team at Notion. This role will be responsible for managing relationships with our existing customers in the EMEA region, ensuring their long-term success and satisfaction.About the Role:The Customer Success Lead will be part of the Notion Sales organisation, working closely with...


  • Dublin, Dublin City, Ireland Rippling Full time

    Job Description:We are looking for a highly motivated and customer-focused professional to join our Global team in EMEA. As a Technical Account Manager, you will play a critical role in supporting and scaling our growing customer base, driving adoption of our comprehensive product suite, and delivering exceptional customer outcomes.You will be responsible...


  • Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

    Join our mission to revolutionize the way businesses operate and interact with their customers.We're looking for a highly experienced Customer Success Manager to lead our EMEA team and drive business growth through strategic partnerships and customer engagement.This role requires a deep understanding of customer needs, market trends, and competitive...


  • Dublin, Dublin City, Ireland Notion Full time

    About Us: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft. ...


  • Dublin, Dublin City, Ireland Lincoln Recruitment Specialists Full time

    Direct message the job poster from Lincoln Recruitment SpecialistsOur client, a leading global platform in employer branding and online recruitment, is seeking a Customer Success Manager to join their team on a 1-year contract, with possibility of extension. This role is critical in engaging, retaining, and driving value for a portfolio of mid-market clients...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with...


  • Dublin, Dublin City, Ireland Servicenow Full time

    Job SummaryWe are seeking an experienced Manager to lead our Success Hub team in the EMEA region. As a key member of our Customer Excellence Group, you will be responsible for driving customer success, growth, and adoption through remote engagements.About You:A proven track record in leading high-performing teams and delivering results-driven...


  • Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

    Customer Success Manager, EMEA - PerfectScale by DoiTLocation: Remote IrelandWe are looking to hire a Customer Success Manager based in any of the following: UK, Ireland, Netherlands, Spain, Switzerland, Israel.Who We AreDoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and...


  • Dublin, Dublin City, Ireland Autodesk, Inc. Full time

    Sr. Director Account-Based Customer Success Management EMEASr. Director Account-Based Customer Success Management EMEAApply locations EMEA - Ireland - Dublin - Windmill time type Full time posted on Posted Yesterday job requisition id 25WD86777Job Requisition ID #25WD86777Position OverviewAs the Sr Director, Account-Based Customer Success Management (EMEA)...


  • Dublin, Dublin City, Ireland ServiceNow Full time

    Job DescriptionWe are seeking an experienced leader to oversee the success of our customers in the EMEA region. As a Manager, Success Hub, you will lead a team of early in career Customer Success Guides responsible for delivering Success at Scale making every customer committed to ServiceNow for life.The team will be responsible for driving customer success,...


  • Dublin, Dublin City, Ireland Autodesk, Inc. Full time

    Sr. Director Account-Based Customer Success Management EMEA page is loadedSr. Director Account-Based Customer Success Management EMEAApply locations EMEA - Ireland - Dublin - Windmill time type Full time posted on Posted Yesterday job requisition id 25WD86777Job Requisition ID # 25WD86777Position OverviewAs the Sr Director, Account-Based Customer Success...


  • Dublin, Dublin City, Ireland Autodesk, Inc. Full time

    Sr. Director Account-Based Customer Success Management EMEASr. Director Account-Based Customer Success Management EMEAApply locations EMEA - Ireland - Dublin - Windmill time type Full time posted on Posted Yesterday job requisition id 25WD86777Job Requisition ID # 25WD86777Position OverviewAs the Sr Director, Account-Based Customer Success Management (EMEA)...


  • Dublin, Dublin City, Ireland Monograph Full time

    About Us:We're passionate about making software toolmaking ubiquitous at Monograph. Our journey began in 2016, and we've been working together since then to achieve this mission. We have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more who share our vision. Today, we're growing fast and excited for new teammates to join us who...


  • Dublin, Dublin City, Ireland ServiceNow Full time

    About UsWelcome to ServiceNow, a global market leader in the industry. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.We stand as a visionary company that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the...


  • Dublin, Dublin City, Ireland Servicenow Full time

    Company Overview:ServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers worldwide, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter, faster, and better.Job Description:The Manager, Success Hub role leads a...


  • Dublin, Dublin City, Ireland Monograph Full time

    We're on a mission to revolutionise the way companies operate.About Us:We're a team of passionate individuals driven by our vision to make software toolmaking ubiquitous. With customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more, we're growing fast and excited for new teammates to join us who are the best at what they do. We're...


  • Dublin, Dublin City, Ireland Monograph Full time

    We're on a mission to make it possible for every person, team, and company to tailor their software to solve any problem and take on any challenge. At Notion, we want to change this by focusing on design, craft, and user-centricity. We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    TN Ireland seeks a talented Customer Success Team Lead to join their EMEA Customer Experience team on a 9 month contract. As a trusted advisor to the leadership team, you will drive solutions to problems raised by stakeholders and identify new opportunities for growth.Responsibilities:Collaborate with stakeholders across Business Operations, Analytics,...


  • Dublin, Dublin City, Ireland Servicenow Full time

    **About Us**We are ServiceNow, a global market leader in innovative AI-enhanced technology. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.We're on a mission to make the world work better for everyone.Job DescriptionAs a Manager, Success Hub, you will lead...