Customer Success Lead
6 days ago
About the Client
Our client is a highly collaborative and supportive team that values flexibility and work-life balance. They offer a remote working model, flexible hours, and a 40-hour workweek.
Job Requirements
- 2-3 years of experience in a Customer Success, Account Management, Portfolio Management, or similar role within a tech company.
- Proven ability to analyse data, track performance metrics, and provide actionable insights.
- Strong communication, presentation, and stakeholder management skills.
- Highly coachable, resilient, and detail-oriented with a proactive mindset.
- Experience using Salesforce or similar CRM tools and Customer Success Analytics platforms (e.g., Gainsight) is a plus.
- A Level 8 bachelors degree in any field is required.
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