Customer Engagement Manager

2 days ago


Dublin, Dublin City, Ireland TalentHub | Recruitment Full time
Key Responsibilities

The Head of eCRM will be responsible for:

  • Leveraging automation, analytics, and innovation to craft a data-driven, personalized approach to customer communications and engagement programs
  • Designing and implementing multi-channel CRM strategies to enhance customer lifecycle management and maximize engagement
  • Developing and executing data-driven campaigns that drive revenue growth

Skill Requirements:

  • Leadership capability, success in identifying, hiring, and managing talent
  • Organisational, project management, and multi-tasking skills
  • An in-depth and broad knowledge of the marketing process and direct marketing principles


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