Influential Field Representative

2 weeks ago

Cork, Cork, Ireland beBeeClientRelationshipOnField Full time €60,000 - €84,000

We are seeking an experienced professional to join our team in Cork as a Client Relationship On-Field Representative.

About the Role

As a member of our Direct Representatives Team, you will play a crucial role in promoting services directly to clients, ensuring seamless activation and ongoing support for merchants.

  • Promote services by visiting clients' premises;
  • Assist merchants with verification and activation processes;
  • Monitor and analyze portfolio performance;
  • Provide in-person support and consultation for existing customers;
  • Engage in both system-scheduled and self-initiated activities;
  • Ensure new merchants in the assigned portfolio complete registration;
  • Support existing merchants in maintaining active usage;
  • Escalate issues by opening cases for problems beyond their resolution scope;
  • Present product features and benefits to clients in a compelling manner;
  • Travel to meet clients and attend industry events.

What We're Looking For:

  • 2+ years of experience in business development within a fast-paced environment preferably in the financial services sector or retail / hospitality industry;
  • Understanding of financial products and services features and advantages;
  • Experience in working with Customer Relationship Management (CRM) systems;
  • Outstanding negotiation skills;
  • Strong organizational and diary management skills;
  • Resiliency and the ability to handle objections;
  • The ability to deal with a diverse client base;
  • Computer literacy & tech mindset;
  • Fluent in English.

Benefits:

  • Bonus, capped at an additional 18 months salary per annum;
  • Private medical health insurance;
  • 25 Days holiday + bank holidays;
  • Car and laptop allowances;
  • Company mobile phone;
  • Fuel and parking expense allowance;
  • A diverse multi-cultural working environment;
  • 9am-5:30pm working hours Monday to Friday.

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