AI and Automation Specialist

Role Overview: Our organisation seeks an experienced professional to lead the strategic implementation and operational excellence of automation and artificial intelligence initiatives.

This role requires a strong technical background in Artificial Intelligence and Machine Learning, including supervised/unsupervised learning, deep learning, and natural language processing (NLP). The ideal candidate will have hands-on experience with automation and orchestration technologies, such as Robotic Process Automation (RPA) platforms and IT process automation (ITPA) tools.

The successful candidate will be responsible for developing and executing the automation and AI strategy aligned with business goals, identifying opportunities for AI and automation across all functions, tooling, and processes. They will also champion a culture of innovation and continuous improvement through emerging technologies.

Key Responsibilities:

• Develop and execute the automation and AI strategy aligned with business goals
• Identify opportunities for AI and automation across all functions, tooling, and processes
• Champion a culture of innovation and continuous improvement through emerging technologies
• Lead end-to-end delivery of automation and AI projects, including planning, development, testing, deployment, and monitoring
• Establish governance frameworks and best practices for AI and automation initiatives
• Oversee the design and implementation of AI models, RPA, and intelligent workflows
• Ensure solutions are scalable, secure, and compliant with data privacy and ethical standards
• Evaluate and select appropriate tools, platforms, and vendors
• Collaborate with business units to understand pain points and co-create solutions
• Communicate complex technical concepts to non-technical stakeholders
• Monitor performance and continuously optimise solutions

Qualifications:

• Proven experience (5 years +) leading automation and AI projects in a complex, multi-client or enterprise-scale managed services environment, with demonstrable delivery of measurable business outcomes
• Strong technical expertise in Artificial Intelligence and Machine Learning, including supervised/unsupervised learning, deep learning, and natural language processing (NLP)
• Hands-on experience with automation and orchestration technologies, such as Robotic Process Automation (RPA) platforms and IT process automation (ITPA) tools
• Proficiency in cloud-native AI and automation services in one of or more of public cloud platforms, including Azure, AWS, and GCP
• Agile/Scrum and DevOps for iterative development and deployment
• CI/CD pipeline integration for automation and ML model lifecycle management
• Use of tools like Git, Jenkins, and Azure DevOps
• In-depth knowledge of data architecture, governance, and AI ethics, including data privacy and security principles and responsible AI practices
• Excellent stakeholder engagement and communication skills, with the ability to translate complex AI and automation concepts into business value
• Excellent leadership and team management skills
• Strategic thinking and decision-making
• Adaptability to evolving technologies and processes
• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience

What We Offer:

Our organisation provides a dynamic work environment that fosters innovation and growth. We offer competitive compensation and benefits packages, as well as opportunities for professional development and career advancement.

How to Apply:

If you are a motivated and results-driven professional with a passion for AI and automation, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, highlighting your relevant experience and qualifications.