Menswear Store Retail Leader
2 days ago
We are seeking a confident and experienced retail leader to lead our menswear store. This is an excellent opportunity for someone who thrives in a 1:1 customer environment and is passionate about personal styling and driving business performance.
- Lead and inspire a small, dedicated team to deliver a premium-level customer experience.
- Foster a service-driven culture where building client relationships and trust is at the heart of everything.
- Oversee all daily store operations, including sales, stock management, visual merchandising, and store standards.
- Drive sales through effective team leadership, customer engagement, and attention to detail.
- Train, coach and develop team members to achieve individual and store Key Performance Indicators (KPIs).
- Handle customer issues professionally and efficiently, ensuring client satisfaction and loyalty.
- Maintain high visual standards, ensuring the store reflects the brand's premium positioning.
- Monitor stock levels and liaise with buyers or owners on product performance and customer preferences.
- Report on store performance and contribute ideas to drive footfall and sales.
Key Skills:
Strong leadership and communication skills, ability to work in a fast-paced environment, excellent customer service skills, and a passion for menswear and personal styling.
What We Offer:
A competitive salary and benefits package, opportunities for career development and growth, and a dynamic and supportive work environment.
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