Hotel Reservations Operations Manager

Job Description:The Reservations Manager is a pivotal role at our hotel, ensuring seamless operational efficiency and collaboration with the wider hotel team.Manage customer reservations and inquiries efficiently via phone and email.Develop and implement comprehensive training programs for the reservations team to meet service standards in telephone...

Job OverviewThe Reservations Manager plays a pivotal role in ensuring the seamless operation of the reservations office. This dynamic individual will work closely with the hotel team to deliver exceptional customer service and drive revenue growth.

Key ResponsibilitiesEnsure all customer reservations/enquiries, phone and email, are dealt with in a timely and accurate manner.Ensure reservations team are properly trained to the highest of service standards (telephone etiquette, written correspondence, genuine customer care)Ensure reservations team are fully trained on proper systems usageMaximise rooms...

This leading hotel is recruiting a Group Reservations Supervisor to manage their group reservations function, ensuring an efficient reservations experience.Key Responsibilities:Track and follow up on every enquiry.Enter groups into Opera correctly with relevant notes, traces, and rates.Coordinate all relevant information/queries in advance with Hotel...

Job DescriptionThe Reservations Manager will be responsible for the smooth and efficient operation of the reservations office, working closely with the wider hotel team to ensure seamless customer experience.To deal with all customer reservations/enquiries in a timely and accurate manner.To train the reservations team to provide exceptional service standards...

Reservation Operations ManagerThis role involves overseeing the smooth operation of our reservations office.Key Responsibilities:Reservation Management:Manage all customer reservations and enquiries in a timely and accurate manner.Train and mentor reservations staff to meet the highest service standards.Maximise room sales through efficient revenue...

Experienced Reservations Manager for top Dublin four-star This large, popular four-star hotel is currently recruiting a Reservations Managerto ensure the smooth and efficient operation of the reservations office, working closely with the wider hotel team. Key responsibilities: Ensure all customer reservations / enquiries, phone and email, are dealt with in a...

OverviewMHL Hotel Collection is recruiting for a Hotel Groups Reservations Agent to join our expanding Cluster Reservations Team based in The Spencer Hotel, IFSC, Dublin 1. This is an exciting position in a busy reservations department, so we are looking for someone with a passion for customer service and excellent attention to detail.The Groups Reservations...

Experienced Reservations Manager for top Dublin four-star This large, popular four-star hotel is currently recruiting a Reservations Managerto ensure the smooth and efficient operation of the reservations office, working closely with the wider hotel team.Key responsibilities: Ensure all customer reservations / enquiries, phone and email, are dealt with in a...

Job Description","","","Ensure timely and accurate management of customer reservations and enquiries, including phone and email communications.","Train the reservations team to meet the highest service standards in telephone etiquette, written correspondence, and genuine customer care.","Develop a thorough understanding of hotel systems usage for efficient...