Customer Success Manager, Mid-Market Accounts

6 days ago


Dublin, Dublin City, Ireland Google Full time
About the Position

We are seeking an experienced Customer Success Manager to join our Mid-Market Sales team. As a key member of our team, you will be responsible for driving business growth and client satisfaction through long-term relationship development.

You will work closely with clients to understand their business goals and provide advertising solutions that drive results. This role requires strong leadership and communication skills, as well as the ability to analyse data and develop plans to meet customer needs.

As a trusted advisor and competitive seller, you will maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs).

  • Develop and execute customer success strategies to drive revenue growth and improve client satisfaction.
  • Lead a team of account strategists and account executives to deliver business outcomes and exceed client expectations.
  • Analyse data and client performance to identify opportunities and develop plans to capitalise on them.
  • Build and maintain strong relationships with clients and internal stakeholders to drive business growth and client satisfaction.


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