Technical Account Manager Lead

5 days ago


Dublin, Dublin City, Ireland Amazon Full time

Job Description

As an Associate Partner Technical Account Manager, you will be the primary operational point of contact for one or more partners, helping to plan, review, and oversee ongoing operation and performance issues during end customer management. You will leverage your broad experience, troubleshooting application, network, database, and architectural challenges using the suite of internal AWS tools as well as your existing knowledge and toolkits.

You will be an advocate for partners to help design and support end customer's large events. Additionally, you will act as the voice of the customer and partner within AWS to escalate problems and drive prioritization of business needs.

  • Analyze and present operational reviews to partner leadership.
  • Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
  • Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning.

About Us

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, providing a robust suite of products and services to power businesses worldwide.



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