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Sales and Partnership Renewal Executive

2 weeks ago


Dublin, Dublin City, Ireland Sap Se Full time

SAP is committed to creating a better and more equitable world by unleashing all talent.

We believe in fostering a culture of inclusion, focusing on health and well-being, and providing flexible working models to ensure everyone feels included.

As a Renewals Specialist, you will play a vital role in ensuring the ongoing satisfaction and retention of our existing customer base.

You will serve as the primary point of contact for clients nearing contract expiration, guiding them through the renewal process with exceptional service and support.

Key Responsibilities:

  • Develop and maintain strong relationships with assigned clients.
  • Provide expert guidance on renewal processes and negotiations.
  • Maintain accurate records of client interactions and renewal statuses.
  • Collaborate with internal teams to ensure seamless renewal processes.

Requirements:

  • Critical thinking and problem-solving skills.
  • Experience in sales, account management, or customer success.
  • Strong negotiation and communication skills.
  • Excellent organizational skills and attention to detail.
  • Able to work collaboratively in a cross-functional team environment.