Business Hotel Operations Manager

5 days ago


Tralee, Co Kerry, Ireland beBeeFrontOffice Full time €38,000 - €45,000
Job Title:
Front Office Supervisor

We are seeking a highly skilled and experienced Front Office Supervisor to join our team. The successful candidate will be responsible for managing the day-to-day operations of the front office, ensuring that all guests receive exceptional service and have a memorable stay with us.

Key Responsibilities:
Manage the front office team and ensure they have the necessary resources to provide excellent service to our guests. Ensure all guest queries are handled promptly and efficiently. Coordinate with the housekeeping department to ensure that all guest requests are actioned in a timely manner. Monitor and control the front office budget, ensuring that we achieve our targets. Collaborate with the sales and revenue manager to maximize room revenue and occupancy percentage. Develop and implement strategies to improve guest satisfaction and loyalty.

Requirements:
An experienced front office supervisor or assistant front office manager in a busy hotel is essential. Excellent communication and leadership skills are required to manage and motivate the front office team. Strong attention to detail and customer focus are also essential for this role. Experience of HOTSOFT would be an advantage.

About Us:
We are a 4-star hotel located in Killarney, Co. Kerry. We pride ourselves on providing exceptional service to our guests and creating memorable experiences for them. If you are a motivated and experienced individual who shares our passion for delivering excellent customer service, we would love to hear from you.

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