Customer Service Operations Team Member

2 days ago


Dublin, Dublin City, Ireland Electricity Supply Board Full time

Job Description

This is an exciting opportunity to work in a dynamic team within our Residential Billing and Operations department.

As a Customer Operations Team Member, you will be responsible for ensuring the accurate and timely issue of invoices to customers.

You will also support the delivery of team KPIs, providing reporting and analysis as required.

In addition, you will manage the registration of customer accounts in Electric Ireland's database and maintain its integrity.

The successful candidate will gain valuable experience of our billing and database processes serving all Electric Ireland electricity & gas customers.

Key Responsibilities

  • Billing of customer accounts ensuring accurate and timely issue of invoices to customers.
  • Support in the delivery of Team KPI's, providing reporting and analysis as required.
  • Managing the registration of customer accounts in Electric Ireland database.
  • Maintaining the integrity of the customer database.


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