Senior Technical Resolution Specialist

3 days ago


Cork, Cork, Ireland beBeeEscalationEngineer Full time €75,000 - €105,000
Job Description

We are seeking a skilled and experienced escalation engineer to join our team. The successful candidate will be responsible for investigating complex technical issues, providing timely resolutions, and working closely with internal teams to deliver high-quality solutions.

The ideal candidate will have strong analytical skills, excellent communication abilities, and a proven track record of troubleshooting and resolving technical problems. They will also possess a strong understanding of software development principles and the ability to work effectively in a fast-paced environment.

Required Skills and Qualifications
  • Technical Skills:
    • C++ experience - must have
    • C# and .NET experience - significant advantage
    • Microsoft SQL and T-SQL experience
  • Soft Skills:
    • Strong troubleshooting skills
    • Excellent interpersonal skills
    • High sense of urgency
    • Able to solve complex problems in a timely manner
Additional Skills
  • Angular and NodeJS experience
  • Developing reporting infrastructure and reports using Microsoft Reporting Services
  • Windows internals (Win API) experience
  • Microsoft environments (Windows Server, NTFS, Active Directory, Exchange, LDAP, IIS, GPO) experience
  • Solid understanding of data structures, design patterns, and algorithms
  • Experience with large-scale software projects


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