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Global Customer Service Associate
3 weeks ago
We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be proficient in French and English.
The successful applicant will be responsible for managing customer orders, resolving customer inquiries, and providing exceptional customer service via phone and email.
- Manage customer orders from receipt to delivery.
- Resolve customer inquiries and complaints in a professional and timely manner.
- Provide exceptional customer service through proactive communication and follow-up.
Required Skills and Qualifications
To be considered for this role, you must possess:
- A high school diploma or equivalent.
- Fluency in English and French, with any additional language skills being an asset.
- Excellent written and verbal communication skills.
- Proven problem-solving and conflict resolution skills.
- Ability to work effectively in a fast-paced environment.
Benefits
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
Others
This is a fixed-term contract with a 1-year duration based in Galway, Ireland. We strive to create a positive and inclusive work environment that values diversity and promotes equal opportunities for all employees.
