
Business Development Director, Client Partnerships
5 days ago
Job Overview
We are seeking a seasoned Customer Success Manager to drive long-term revenue growth and foster genuine, durable relationships with our clients.
Key Responsibilities:
- Identify strategic opportunities for expansion and develop comprehensive account plans for successful partnerships.
- Provide expert guidance on operational and product-related issues to ensure seamless client experience.
- Proactively mitigate risks, rallying internal stakeholders to address customer concerns in a timely manner.
- Prioritize requirements based on risk, urgency, and revenue impact, project managing internal stakeholders to deliver priority items efficiently.
- Build strong relationships with senior stakeholders, collecting feedback and insights to inform product development and operational improvements.
Account Focus:
- Concentrate on high-value strategic accounts, developing tailored strategies for long-term success.
Requirements:
- Strategic thinking and problem-solving skills.
- Excellent communication and relationship-building abilities.
- Ability to prioritize tasks effectively and manage multiple projects simultaneously.
What We Offer:
- A dynamic, supportive work environment that fosters professional growth and development.
- Opportunities for career advancement and skill-building.
- A competitive compensation package that reflects your value to the organization.
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