Complaints Resolution Expert

Customer Complaints Resolution SpecialistWe have a unique opportunity for a skilled individual to join our team as a Customer Complaints Resolution Specialist. This role plays a key part in delivering exceptional customer outcomes and ensuring regulatory compliance.

Job Summary:A seasoned professional is required to manage and investigate customer complaints, ensuring prompt resolution and quality service. The ideal candidate will possess excellent communication skills, both written and verbal, with the ability to prepare well-structured responses and identify trends from complaint data.This role offers a unique...

Key role in customer outcomes and regulatory compliance.Job ResponsibilitiesManaging customer complaints received through sales channels.Investigating formal complaints and preparing responses.Supporting escalated complaints to Financial Services.Identifying trends, root causes, and areas for improvement from complaint data.Flagging quality issues and...

This role requires a dedicated and detail-oriented professional who can handle complaints in a timely manner. Here's what you need to know about the job:Job DescriptionWe're seeking an experienced individual to join our team as a Complaints Handler. The successful candidate will be responsible for reviewing and responding to customer complaints in accordance...

Customer Service SpecialistWe're seeking an experienced and dedicated professional to join our Complaints Team. This is a fantastic opportunity to contribute to customer outcomes and regulatory compliance.The role involves managing and investigating customer complaints, preparing well-structured responses, and identifying trends and areas for improvement...

Join to apply for the Complaints Officer role at AXIS (AXIS Capital)2 days ago Be among the first 25 applicantsJoin to apply for the Complaints Officer role at AXIS (AXIS Capital)Get AI-powered advice on this job and more exclusive features.This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and...

Insurance Complaints SpecialistThis is a unique opportunity for an experienced Insurance Complaints Specialist to join our team and take on a challenging role in Dublin, Ireland.Key Responsibilities:Investigate and manage customer complaints received through various sales channels.Conduct thorough investigations into formal complaints and craft...

Claims Resolution SpecialistThe role will focus on ensuring efficient and cost-effective resolutions for a variety of claims, while building strong relationships with stakeholders. You will also be involved in the handling of various claims, maintaining control over strategies and providing regular updates.Key ResponsibilitiesHandle a high volume and variety...

Job Opportunity: Workout AgentWe are seeking a highly skilled and experienced Workout Agent to join our team. As a key member of our organization, you will play a pivotal role in resolving arrears issues with borrowers prior to accounts moving to the legal department.Acquire in-depth knowledge regarding procedures around Provision 28, 29, 45, and 47 of the...

Job Title:Auditing Specialist – Compliance ResolutionAbout the RoleThis is an ideal opportunity for a detail-oriented professional to take on a challenging role in Retail Banking. As an Auditing Specialist – Compliance Resolution, you will be responsible for ensuring that customer complaints are thoroughly investigated and resolved in compliance with...