Customer Complaint Resolution Specialist

Customer Complaints Resolution SpecialistWe have a unique opportunity for a skilled individual to join our team as a Customer Complaints Resolution Specialist. This role plays a key part in delivering exceptional customer outcomes and ensuring regulatory compliance.

This role requires a dedicated and detail-oriented professional who can handle complaints in a timely manner. Here's what you need to know about the job:Job DescriptionWe're seeking an experienced individual to join our team as a Complaints Handler. The successful candidate will be responsible for reviewing and responding to customer complaints in accordance...

Job DescriptionThis is a fantastic opportunity to join our Complaints Handling Team. The role of Complaints Handling Specialist has become available due to internal movement and we are seeking an experienced professional to fill the position. This will be a backfill position where you will play a key role in customer outcomes and regulatory...

Customer Service SpecialistWe're seeking an experienced and dedicated professional to join our Complaints Team. This is a fantastic opportunity to contribute to customer outcomes and regulatory compliance.The role involves managing and investigating customer complaints, preparing well-structured responses, and identifying trends and areas for improvement...

Customer Dispute Resolution SpecialistWe are seeking a skilled Customer Dispute Resolution Specialist to join our team. In this role, you will be responsible for resolving customer disputes in a professional and timely manner.Your key responsibilities will include investigating trading activity, taking appropriate actions to prevent fraudulent activity, and...

Key role in customer outcomes and regulatory compliance.Job ResponsibilitiesManaging customer complaints received through sales channels.Investigating formal complaints and preparing responses.Supporting escalated complaints to Financial Services.Identifying trends, root causes, and areas for improvement from complaint data.Flagging quality issues and...

Job Title:Auditing Specialist – Compliance ResolutionAbout the RoleThis is an ideal opportunity for a detail-oriented professional to take on a challenging role in Retail Banking. As an Auditing Specialist – Compliance Resolution, you will be responsible for ensuring that customer complaints are thoroughly investigated and resolved in compliance with...

Annual Report Infographic 2024 OverviewThe Customer Care Team serves as an information resource for customers and provides a dispute resolution service to customers with unresolved complaints against energy suppliers, network operators, or utility companies. This team acts as a valuable asset to the community, offering a free dispute resolution service and...

Job Opportunity: Workout AgentWe are seeking a highly skilled and experienced Workout Agent to join our team. As a key member of our organization, you will play a pivotal role in resolving arrears issues with borrowers prior to accounts moving to the legal department.Acquire in-depth knowledge regarding procedures around Provision 28, 29, 45, and 47 of the...

As a GCCA Specialist, you will play a crucial role in delivering exceptional customer experiences. You will be responsible for handling and resolving customer complaints from various internal departments, management, and external agencies.Responsibilities:Respond to customer inquiries and resolve issues efficientlyCollaborate with teams to identify areas for...