
Customer Experience Specialist
2 days ago
As a GCCA Specialist, you will play a crucial role in delivering exceptional customer experiences. You will be responsible for handling and resolving customer complaints from various internal departments, management, and external agencies.
Responsibilities:- Respond to customer inquiries and resolve issues efficiently
- Collaborate with teams to identify areas for improvement and implement effective solutions
- Perform thorough root cause analysis to ensure accurate issue resolution
- Ensure timely case resolution to prevent further escalations
The ideal candidate will possess excellent business writing skills, strong communication abilities, and the capacity to handle multiple complex tasks simultaneously.
Requirements:- Minimum 2 years of experience in customer service or back-office roles
- Experience in a complaints environment is highly desirable
- Strong working knowledge of external systems and software applications
- Ability to work effectively in a team environment and contribute to continuous process improvements
PREFERRED QUALIFICATIONS include experience in Risk merchant services and proficiency in English and a second EU language.
-
Customer Experience Specialist
14 hours ago
Dublin, Dublin City, Ireland beBeeCustomer Full time €24,320 - €34,280Customer Experience SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will play a critical part in delivering exceptional customer service and ensuring that every shopper has a fantastic experience when visiting our stores.About the RoleThis is an exciting...
-
Dublin, Dublin City, Ireland beBeeTransformation Full time €80,000 - €125,000Customer Experience Transformation SpecialistWe are seeking a skilled Customer Experience Transformation Specialist to join our team. This role involves collaborating closely with designers, product managers, researchers, and data analysts to develop scalable back-end and front-end systems.Key responsibilities include developing technical plans, contributing...
-
Customer Experience Development Specialist
2 days ago
Dublin, Dublin City, Ireland beBeeCustomer Full time €60,000 - €80,000Job Title:Customer Engagement SpecialistAbout the Role:This is an exciting opportunity to join our dynamic sales team as a Customer Engagement Specialist. As a key member of our inside sales team, you will play a vital role in driving new revenue growth by winning new customers and developing business opportunities.Key Responsibilities:- Deliver exceptional...
-
Customer Experience Specialist, Sales
6 hours ago
Dublin, Dublin City, Ireland Tesla Full timeJoin to apply for the Customer Experience Specialist, Sales - Dublin role at Tesla.OverviewAs a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a...
-
Customer Experience Specialist
6 hours ago
Dublin, Dublin City, Ireland ESW group Full timeOverviewWe're looking for a passionate CX Specialist to develop and support the experience strategy for our premier clients. You will manage a portfolio of key clients, ensuring they consistently see extraordinary growth through ongoing engagement, performance review and ESW's customer-centricity strategy.You will support the assessment of our clients'...
-
Customer Experience Growth Specialist
2 days ago
Dublin, Dublin City, Ireland beBeeRetention Full time €48,500 - €72,860Job DescriptionWe are seeking a commercially savvy Customer Experience Growth Specialist to join our team on a maternity cover contract. This pivotal role involves driving customer growth, loyalty, and revenue by creating compelling propositions that retain and delight existing users.Key ResponsibilitiesLead retention, loyalty, and upsell initiatives using...
-
Transforming Customer Experiences
14 hours ago
Dublin, Dublin City, Ireland beBeeDigital Full time €53,000 - €73,000Digital Transformation SpecialistWe are seeking a Digital Transformation Specialist to join our team. As a key member of our organization, you will play a pivotal role in enhancing customer experiences through digital transformation.About the RoleYou will be responsible for driving digital change by helping customers adopt new technologies and simplifying...
-
Customer Experience Specialist
21 hours ago
Dublin, Dublin City, Ireland beBeeCustomerExperience Full time €45,000 - €55,000Job Title: Customer Experience Specialist - French Language SkillsThis is a dynamic role requiring 3 days office attendance in our location. We are seeking an innovative Customer Experience Specialist with full fluency in French and English to join our team in delivering exceptional customer service.
-
Customer Experience Senior Insights Specialist
3 weeks ago
Dublin, Dublin City, Ireland Irish Life Full timeCustomer Experience Senior Insights SpecialistJoin to apply for the Customer Experience Senior Insights Specialist role at Irish LifeCustomer Experience Senior Insights SpecialistJoin to apply for the Customer Experience Senior Insights Specialist role at Irish LifeHybrid role based in our City Centre officesWhat we offerWe have embraced a hybrid working...
-
Customer Experience Specialist
19 hours ago
Dublin, Dublin City, Ireland beBeeSuccess Full time €36,000 - €42,000Customer Success AdvocateThis is a dynamic role in our Customer Excellence Group where you will drive customer success, growth, and adoption within the EMEA region.Onboard new customers by introducing them to all resources available via webinars and personalized engagementsDrive adoption of products by serving as a customer advocate and advising on...