Customer Experience Development Specialist

6 hours ago


Dublin, Dublin City, Ireland beBeeCustomer Full time €60,000 - €80,000
Job Title:
Customer Engagement Specialist

About the Role:
This is an exciting opportunity to join our dynamic sales team as a Customer Engagement Specialist. As a key member of our inside sales team, you will play a vital role in driving new revenue growth by winning new customers and developing business opportunities.

Key Responsibilities:
- Deliver exceptional customer experiences through multiple communication channels.
- Source leads, manage your sales channel, and build relationships with external organizations.
- Qualify new prospects, prepare proposals, and stay up-to-date on our products and services portfolio, technical developments, industry trends, and competitor activities.
- Develop and maintain strong working relationships with internal departments, particularly within the Business Channel.
- Ensure accurate pipeline management and forecasting to meet agreed KPIs.

Requirements:
- Proven sales experience with a track record of achieving targets.
- Solid understanding of technology and its developments.
- Passion for delivering customer experiences above and beyond expectations.
- Excellent communication and negotiation skills.
- Highly organized with a strong attention to detail.
- Ability to work well under pressure and as part of a team.
- Strong PC skills and administrative abilities.

Benefits:
- Competitive salary and annual performance bonus.
- 25 days' holiday plus company days off.
- Annual leave buy or sell option.
- Comprehensive healthcare insurance program.
- Life assurance and phone/laptop provision.
- Access to learning and development tools.
- On-site parking facilities.

About Us:
We are a forward-thinking organization committed to equal employment and diversity. If you have the passion and drive to succeed in this role, we encourage you to apply.

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