Senior Customer Experience Specialist

2 weeks ago

Dublin, Dublin City, Ireland beBeeLogistics Full time €45,000 - €60,000
Customer Service and Logistics Specialist

This is an exciting opportunity to work with a leading distributor in the plastic manufacturing industry.

The ideal candidate will provide excellent customer service and support to the sales team, working 3 days in office and 2 days remotely.

Duties:

  • Deliver exceptional customer experience through prompt and effective communication.
  • Collaborate with the sales team to meet customer needs and resolve issues efficiently.
  • Work closely with colleagues to maintain accurate records and ensure seamless logistics operations.
  • Contribute to a positive and productive work environment by adhering to company policies and procedures.
  • Develop and maintain strong relationships with customers to drive business growth and revenue.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office applications.
  • Flexibility to adapt to changing priorities and deadlines.

Benefits:

  • Opportunity to work with a reputable and growing company.
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

Working Arrangements:

The successful candidate will be required to work 3 days in our Rathcoole office and 2 days remotely. This role requires flexibility and adaptability to meet the needs of the business and our customers.

About Us:

We are committed to providing excellent customer service and building long-term relationships with our clients. We offer a competitive salary and benefits package, as well as ongoing training and development opportunities.

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