Night Guest Relations Expert

7 days ago


Dublin, Dublin City, Ireland beBeeCustomerService Full time €35,000 - €45,000

Are you a customer service professional seeking a challenging role in a fast-paced environment?

">Job Description
  • We are looking for a highly skilled and motivated Night Guest Relations Assistant to join our team.
  • Your primary responsibility will be to provide exceptional customer service to our guests, ensuring they receive a warm welcome upon arrival.

Your duties will include:

  • Greeting guests warmly and welcoming them to the hotel.
  • Determining the reason for their visit and assisting with any requests.
  • Carrying out general porter duties and ensuring access to the hotel is secure.
  • Providing valet parking services in a warm, welcoming, and efficient manner.

Required Skills and Qualifications
  • A full and clean driver's license eligible for use in Ireland.
  • Immaculate personal presentation.
  • Pleasant and professional demeanor.
  • At least one year's experience beneficial, but full training will be provided.

Ideal candidates will possess excellent communication skills, both written and spoken, as well as the ability to work under pressure in a busy environment. A good command of the English language and strong customer service skills are essential.

Benefits
  • Extensive in-house training and development opportunities.
  • Complimentary hotel gymnasium access.
  • Employee Assistance Programme.
  • Marriott International hotel travel discounts.


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