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Fleet and Customer Experience Manager
3 weeks ago
At Amach, we are passionate about building the future of air travel.
">We take pride in working with a talented team to deliver strategic initiatives that enhance operational efficiency and customer-centric innovation.
">This role is an exciting opportunity for a highly capable and results-driven professional to lead end-to-end fleet and customer experience projects, managing budgets, timelines, and resources.
">The ideal candidate will have experience in project management within the airline, MRO, or aerospace industries, with strong knowledge of aircraft operations, maintenance planning, and customer service delivery.
">A project management certification (PMP, PRINCE2, Agile, or equivalent) is required, along with excellent communication, stakeholder engagement, and leadership skills.
">Proficiency with tools such as MS Project, JIRA, and Power BI is also essential.
">The successful candidate will be able to lead digital transformation or innovation initiatives, champion innovation in passenger services, cabin design, and personalization, and drive change management and technology adoption.
">They will also be able to track KPIs and report progress to senior stakeholders.
">In return, you can expect a competitive salary based on experience, career advancement prospects, learning and development opportunities, and a flexible working environment.
">Amach celebrates diversity and is committed to an inclusive environment, making employment decisions based on merit and welcoming applicants from all backgrounds.
">If you are passionate about customer success, strategic solutions, and product innovation, we would love to hear from you.
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