Senior User Experience Specialist

4 days ago


Dublin, Dublin City, Ireland beBeeCustomerSuccess Full time €80,000 - €100,000

Job Title: Customer Success Manager

Overview

We are looking for a Customer Success Manager to join our team. In this role, you will be the main point of contact for our customers from a product perspective, ensuring they get value from the product.

You will own product education & strategy, and work closely with our product teams to help our customers tailor the product capabilities to their needs.

Key Responsibilities:

  • Owning product education & strategy
  • Working closely with product teams to help customers tailor the product capabilities to their needs
  • Ensuring customers get value from the product

Benefits

This is an exciting opportunity to join a dynamic team and make a real impact on our customers' success. You will have the opportunity to work with a fully customizable product experience layer that sits on top of the UI, allowing you to quickly create contextual user experiences that trigger for the right person at the right stage of the user journey.

This can help optimize for user activation and maximize feature engagement.

With a solution as versatile as ours, our Customer Success Managers are a critical component in helping show our customers how to tailor the product capabilities to their needs.

Why Work With Us?

We offer a collaborative and dynamic work environment, with opportunities for growth and development.

We prioritize our customers' success and strive to deliver exceptional results.



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