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Customer Experience Specialist

7 days ago

Banbridge District, Ireland Linen Mill Studios Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Retail Team at Linen Mill Studios. As a Customer Experience Specialist, you will play a key role in delivering world-class customer service to our guests, ensuring they have an exceptional experience throughout their visit.

The successful candidate will be responsible for:

  • Greeting and welcoming guests as they enter the studio shop
  • Interacting with customers in a pleasant, friendly, and helpful manner
  • Promoting products and engaging with customers to maximise sales opportunities
  • Maximising the visual appeal of products on the shop floor by ensuring stock is always replenished
  • Contribution to shop KPIs and support of day-to-day targets

You will work closely with colleagues across all departments to ensure seamless delivery of our services.