Renewable Generator Connections Specialist
2 days ago
We are seeking a highly motivated and experienced professional to join our team as a Renewable Generator Connections Specialist. This role is responsible for processing and managing high volumes of renewable generator applications from initial application to final connection to the electricity system.
Key Responsibilities- Application Processing: Process and manage high volumes of renewable generator applications, ensuring timely and accurate completion.
- Team Support: Work with and support the team processing and managing high volumes of customer applications.
- Customer Interaction: Interact with and manage customers and key stakeholders, providing exceptional communication and service.
- Query Resolution: Proactively deal with all relevant generator queries within and outside own business area.
- Website Management: Work with the team to ensure the relevant pages on the Networks website are accurate and consistent.
- Cross-Functional Projects: Participate on cross business team projects to support ongoing development work.
- Policies and Regulations: Implement generator connection policy and regulations as they apply to the Networks.
- Relationship Development: Develop and build relationships with other internal teams to achieve a best practice end-to-end Generator Connection process.
- Customer Service: Experience dealing directly and professionally with customers and stakeholders.
- IT Systems: Proven ability to work with key relevant IT systems such as Microsoft Office Systems (Word, Excel, Sharepoint).
- Time Management: Proven ability to deliver a high volume of work on time and with a high level of accuracy.
- Results Delivery: Experience delivering high-quality results in a fast-moving environment.
- Communication: Strong proven communication, presentation, interpersonal, and analytical skills.
- Problem-Solving: Ability to work independently to solve issues and develop processes.
- Teamwork: Proven ability to work with a team and provide guidance and support to team members and the wider business.
- Technical Knowledge: Awareness of key technical elements of the electricity system and sufficient awareness of renewable generator technologies to be able to liaise with customers and technical support teams and resolve issues.
- Renewable Energy Experience: Knowledge and experience dealing with renewable generator installations or connections would be beneficial.
- Electricty Industry Knowledge: Experience dealing with electricity industry stakeholders.
- SAP Experience: Experience working with SAP systems.
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