SaaS Renewals Specialist

2 days ago


Dublin, Dublin City, Ireland Klaviyo Inc. Full time
About the Role:
We are seeking a highly motivated SaaS Renewals Specialist to join our team at Klaviyo Inc. In this role, you will play a crucial part in driving business growth by securing timely renewals and expanding our customer base. Your expertise will help us deliver exceptional customer experiences, leading to increased loyalty and retention.

Key Responsibilities:
- Manage the entire renewal cycle, from initial engagement to contract renewal.
- Develop and maintain strong relationships with customers, identifying opportunities to upsell and cross-sell our products and services.
- Collaborate closely with the sales, customer success, and finance teams to ensure seamless execution of renewal processes.

Necessary Skills and Qualifications:
- 2+ years of experience in SaaS renewals, preferably in a similar role within a technology company.
- Strong negotiation and objection-handling skills, with the ability to communicate effectively with diverse stakeholders.
- Excellent organizational skills, with a proven track record of meeting deadlines and managing multiple priorities.
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