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Customer Service Expert

1 week ago

Ennis, Clare, Ireland Campion Insurance Full time
Customer Service Executive Role
Campion Insurance is pleased to offer a challenging and rewarding opportunity as a Customer Service Executive in our Personal Lines department. This role involves providing exceptional customer service over the counter and phone, handling Motor, Household, and Van Insurance from new business to renewals.

Responsibilities:
  • Deliver outstanding customer service to ensure customer satisfaction.
  • Liaise with insurance companies on customer queries and instructions.
  • Offer expert guidance and advice across all insurance products.
  • Provide training to new recruits.
  • Process renewals/new business payments.


Requirements:
  • Ability to work independently and as part of a team.
  • Goal-oriented and target-driven.
  • Excellent product knowledge.
  • Strong verbal and written communication skills.
  • Exceptional organisational skills and attention to detail.
  • Professional appearance and attitude.
  • APA Qualification with the Insurance Institute of Ireland.