Administrative Support Professional
2 weeks ago
We are seeking a highly organized and diligent Office Administrator to support our operations team.
This role involves a wide range of administrative tasks, including order processing, transport coordination, quality assurance, employee training, and systems management across various operational platforms.
The ideal candidate will have experience with CRM systems and be able to effectively communicate and influence at all levels of the organization.
Key Responsibilities:- Process customer orders for multiple clients, ensuring accuracy and timely dispatch.
- Manage transport bookings via various platforms and update stock levels accordingly.
- Review production quality reports to ensure compliance with product specifications.
- Deliver induction training to new employees, covering Health & Safety, Quality Assurance, and Compliance procedures.
- Utilise operational platforms to manage tasks, including listing new products, managing customer complaints, and updating product specifications.
- Assist with stocktaking and ensure accurate inventory management.
- Coordinate pallet orders and maintain relevant documentation.
- Manage weekly payroll and ensure accurate employee records.
- Monitor and report on daily/weekly Key Performance Indicators (KPIs).
- Oversee employee holiday and training schedules, ensuring adequate coverage.
- Demonstrated ability to communicate and influence credibly and effectively at all levels of the organisation.
- Excellent verbal and written communication skills.
- Keen attention to detail and adherence to procedures and deadlines.
- Computer skills including Excel / Word / Outlook - Intermediate level is a minimum.
- Flexible in approach, capable of prioritising numerous work streams.
- The post holder will be expected to work any hours required in the execution of duties.
- The role does not have line management responsibility.
- A dynamic and supportive work environment.
- Opportunities for career development and growth.
Please submit your application, including your CV and cover letter, via [insert contact information].
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