Customer Success Manager- German
2 hours ago
Client Service Manager / Customer Success Manager (German Speaking)Location: Hybrid – Dublin 15Salary: €50, per annumContract: 11-Month ContractWhy This Opportunity Stands OutJoin a global fintech leader where your expertise will directly shape the experience of high-profile enterprise clients across the DACH region. As a German-speaking Customer Success Manager, you will play a central role in ensuring clients receive exceptional service, proactive support, and real value from our client’s innovative solutions.This is an excellent opportunity for professionals who thrive in fast-paced, customer-focused environments and enjoy taking ownership of complex client challenges.What’s in It for YouMake an Impact: Act as the key liaison for enterprise clients, ensuring seamless service delivery and swift resolution of high-impact issues.Collaborative Culture: Join a supportive, growth-oriented team that values innovation, collaboration, and professional excellence.Cross-Functional Exposure: Work closely with Sales, Technical Support, Finance, and Risk teams—broadening your understanding of enterprise operations within the fintech sector.Career Development: Strengthen your skills in stakeholder management, problem-solving, and customer success, building a strong platform for future growth.Contract Stability: Enjoy the benefits of an 11-month contract via CPL, gaining valuable experience with a leading client in the fintech industry.Your Key ResponsibilitiesServe as the main point of contact for enterprise clients, managing service requests, account configurations, and escalations with professionalism and efficiency.Proactively educate clients on product features, updates, and best practices to ensure maximum value and satisfaction.Monitor and drive improvements in SLA performance, case resolution times, and overall customer experience.Collaborate with internal teams (Sales, Technical Support, Finance, and Risk) to address client needs and resolve issues effectively.Support compliance processes such as PCI DSS documentation and maintain accurate, up-to-date records.What You Bring2–3 years of experience in Customer Service, Account Management, or Customer Success, ideally within fintech, payments, or a technology-driven environment.Fluency in German (spoken and written) with excellent English communication skills.Proven ability to manage multiple stakeholders and navigate complex client relationships.Familiarity with Salesforce or similar CRM systems is an advantage.Strong attention to detail, organisational skills, and the ability to work independently in a hybrid environment.Ready to Make an Impact?Join a team that values your expertise, supports your development, and gives you the platform to make a real difference.We are looking forward to hearing from you. Please apply or reach out to
-
Customer Success Manager- German New
3 weeks ago
Dublin, Ireland CPL Full timeClient Service Manager / Customer Success Manager (German Speaking) Location: Hybrid – Dublin 15 Salary: €50,000 per annum Contract: 11-Month Contract Why This Opportunity Stands Out Join a global fintech leader where your expertise will directly shape the experience of high-profile enterprise clients across the DACH region. As a German-speaking...
-
Dublin, Ireland CPL Full timeCustomer Success / Account Management Opportunity – German Speaking I’m looking to speak with experienced German-speaking professionals with background in Customer Success, Client Success, or Account Management who are ready for a new and challenging opportunity with a rapidly expanding company. Enjoy a fun and supportive environment, comprehensive...
-
Customer Success Manager
4 weeks ago
Dublin, Ireland Salesforce, Inc. Full time*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryCustomer SuccessJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together.Here, ambition meets action.Tech meets trust.And innovation...
-
Dublin, Ireland CPL Full timeAbout the Role We’re looking for a dynamic, commercially minded Customer Success Manager to lead strategic relationships across the DACH region. You’ll partner with enterprise clients to help them achieve real business results, ensuring they gain maximum value from our solutions while driving renewals and growth. What You’ll Be Doing - Take...
-
Senior Customer Success Manager
2 hours ago
Dublin, Ireland Cpl Full timeDublin | Hybrid (3 days office)Are you a Kundenbetreuer mit Herz und Verstand who thrives on helping enterprise clients succeed?Join the global leader in visual content, and shape how our DACH customers create impact through imagery and innovation. What You’ll DoManage & grow a portfolio of enterprise clients across the DACH regionLead renewals, upsells,...
-
Senior Customer Success Manager
3 weeks ago
Dublin, Ireland CPL Full time? Dublin | Hybrid (3 days office) Are you a Kundenbetreuer mit Herz und Verstand who thrives on helping enterprise clients succeed? Join the global leader in visual content, and shape how our DACH customers create impact through imagery and innovation. ---------------------------------------- ? What You’ll Do - Manage & grow a portfolio of enterprise...
-
Account Manager | German Speaking
2 hours ago
Dublin, Ireland Cpl Full timeCustomer Success / Account Management Opportunity – German Speaking I’m looking to speak with experienced German-speaking professionals with background in Customer Success, Client Success, or Account Management who are ready for a new and challenging opportunity with a rapidly expanding company.Enjoy a fun and supportive environment, comprehensive...
-
Account Manager
6 days ago
Dublin, Ireland Cpl Full timeClient Service Manager, Customer Success Manager (German Speaking) Hybrid – Dublin 15 €50, per annum 11-Month ContractAbout the RoleWe’re looking for a German-speaking Enterprise Service Manager to support and empower our enterprise customers across the DACH region. You’ll be the key link between clients and internal teams — ensuring smooth service...
-
Customer Success Manager, Scale
7 days ago
Dublin Pike, Ireland Intercom Full timeWhat/'s the opportunity? We’re building Intercom’s Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping...
-
Account Manager | German Speaking New
3 weeks ago
Dublin, Ireland CPL Full timeCustomer Success / Account Management Opportunity – German Speaking I’m looking to speak with experienced German-speaking professionals with background in Customer Success, Client Success, or Account Management who are ready for a new and challenging opportunity with a rapidly expanding company. Enjoy a fun and supportive environment, comprehensive...
